Light Pattern

Problem Description

Suggested Resolution

A possible BIOS failure has occurred; the computer is in the recovery mode.

Run the BIOS Recovery utility, wait for recovery completion, and then restart the computer.

A possible processor failure

Reinstall the processor and restart

has occurred.

the computer.

 

 

Memory modules are detected,

1 Reseat the memory modules to ensure

but a memory failure has occurred.

 

that your computer is successfully

 

 

communicating with the memory.

 

2

Restart the computer.

 

3

If the problem still exists, remove all

 

 

the memory modules and install one

 

 

memory module in memory module

 

 

connector 4.

 

4

Restart the computer.

 

 

The following message appears:

 

 

Alert! Operating in Debug

 

 

Mode. Please Populate

 

 

Memory in Pairs for Normal

 

 

Operation.

 

5

Press <F1> to boot to the operating

 

 

system.

 

6

Run the Dell Diagnostics. See page 34

 

 

for instructions.

 

7

If the memory module passes, shut

 

 

down the computer, remove the

 

 

memory module, and then repeat the

 

 

process with the remaining memory

 

 

modules until a memory error occurs

 

 

during start-up or diagnostic testing.

 

 

If the first memory module tested is

 

 

defective, repeat the process with the

 

 

remaining modules to ensure that the

 

 

remaining modules are not defective.

 

8

When the defective memory module

 

 

is identified, contact Dell for a

replacement. For instructions on contacting Dell, see your User’s Guide.

NOTE: If necessary, the computer can operate in debug mode until new memory modules are installed.

38

Quick Reference Guide

Page 38
Image 38
Dell DCTA manual That your computer is successfully, Communicating with the memory, Restart the computer, Connector