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Dell Diagnostics Main Menu

1After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.

Option

Function

 

 

Express Test

Performs a quick test of devices. This test typically takes

 

10 to 20 minutes and requires no interaction on your part.

 

Run Express Test first to increase the possibility of tracing the

 

problem quickly.

Extended Test

Performs a thorough check of devices. This test typically

 

takes an hour or more and requires you to answer

 

questions periodically.

Custom Test

Tests a specific device. You can customize the tests you want

 

to run.

Symptom Tree

Lists the most common symptoms encountered and allows you

 

to select a test based on the symptom of the problem you

 

are having.

 

 

2If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen.

If you cannot resolve the error condition, contact Dell (see page 91).

NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.

3If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.

Tab

Function

 

 

Results

Displays the results of the test and any error

 

conditions encountered.

Errors

Displays error conditions encountered, error codes, and the

 

problem description.

Help

Describes the test and may indicate requirements for running

 

the test.

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Solving Problems

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Dell PP10S owner manual Dell Diagnostics Main Menu, Option Function, Tab Function