Dell PP10S owner manual CD and DVD drive problems If there is no audio

Hard drive problems

A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N

If you hear an unfamiliar scraping or grinding sound

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

C H E C K F O R H A R D W A R E I N C O M P A T I B I L I T I E S — See page 70.

R U N T H E D E L L D I A G N O S T I C S — See page 51.

CD and DVD drive problems

NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD or DVD.

NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.

If there is no audio

A D J U S T T H E W I N D O W S V O L U M E C O N T R O L —

•Click the speaker icon in the lower-right corner of your screen.

•Ensure that the volume is turned up by clicking the slidebar and dragging it up.

•Ensure that the sound is not muted by clicking any boxes that are checked.

C H E C K T H E S P E A K E R S A N D S U B W O O F E R — See page 65.

•Ensure that the sound is not caused by the program that is running.

•Ensure that the disk or disc is inserted properly.

— A hot hard drive may prevent the

operating system from starting. Try allowing the computer to return to room temperature before turning it on.

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Solving Problems