Dell PP10S owner manual Drive Problems

Tab	Function
Configuration	Displays your hardware configuration for the selected device.
	The Dell Diagnostics obtains configuration information for all
	devices from system setup, memory, and various internal tests,
	and it displays the information in the device list in the left
	pane of the screen. The device list may not display the names
	of all the components installed on your computer or all devices
	attached to your computer.
Parameters	Allows you to customize the test by changing the test settings.

4When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.

Drive Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

E N S U R E T H A T M I C R O S O F T ® W I N D O W S ® R E C O G N I Z E S T H E D R I V E — Click the Start button and click My Computer. If the optional floppy, CD, or DVD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing a drive.

TE S T T H E D R I V E —

•Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective.

•If testing an optional floppy drive, insert a bootable floppy disk and restart the computer.

C L E A N T H E D R I V E O R D I S K —

1 Hold the disc by its outer edge. You can also touch the inside edge of the center hole.

NOTICE: To prevent damaging the surface, do not wipe in a circular motion around the disc.

2 With a soft, lint-free cloth, gently wipe the bottom of the disc (the unlabeled side) in a straight line from the center to the outer edge of the disc.

3 For stubborn dirt, try using water or a diluted solution of water and mild soap. You can also purchase commercial products that clean discs and provide some protection from dust, fingerprints, and scratches. Cleaning products for CDs are safe to use on DVDs.

E N S U R E T H A T T H E CD I S S N A P P E D O N T O T H E S P I N D L E

C H E C K T H E C A B L E C O N N E C T I O N S

Solving Problems

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