Dell PP10S Dell Technical Support Policy (U.S.Only)

Appendix 89

Performing a One-Time Boot

You can set a one-time-only boot sequence without entering system setup. (You can also use this

procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.)

Shut down the computer through the

Start

menu.

Connect the computer to an electrical outlet.

Turn on the computer. When the DELL logo appears, press <F12> immediately. If you wait

too long and the Windows logo appears, continue to wait until you see the Windows desktop.

Then shut down your computer and try again.

When the boot device list appears, highlight the device from which you want to boot and

press <Enter>.

The computer boots to the selected device.

The next time you reboot the computer, the previous boot order is restored.

Dell Technical Support Policy (U.S.Only)

Technician-assisted technical support requires the cooperation and participation of the customer

in the troubleshooting process and provides for restoration of the operating system, software

programs, and hardware drivers to the original default configuration as shipped from Dell, as well as

the verification of appropriate functionality of the computer and all Dell-installed hardware. In

addition to this technician-assisted technical support, online technical support is available at

support.dell.com

. Additional technical support options may be available for purchase.

Dell provides limited technical support for the computer and any "Dell-installed" software and

peripherals

. Support for third-party software and peripherals is provided by the original

manufacturer, including those purchased and/or installed through Dell Software and Peripherals,

Readyware, and Custom Factory Integration

1 Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional

support service contract purchased with the computer.

2 All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the

standard Dell limited warranty for your computer. However, Dell also extends a parts replacement program to

cover all nonstandard, third-party hardware components integrated through CFI for the duration of the

computer’s service contract.

Dell-installed software includes the operating system and some of the software programs that are

installed on the computer during the manufacturing process (Microsoft

Office, Norton Antivirus,

and so on).

Dell-installed peripherals include any internal expansion cards, or Dell-branded module bay or

PCCard accessories. In addition, any Dell-branded monitors, keyboards, mice, speakers,

microphones for telephonic modems, docking stations/port replicators, networking products, and

all associated cabling are included.