Contents 7
Video and Display Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . 67
If the display is blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
If the display is difficult to read. . . . . . . . . . . . . . . . . . . . . . . 68
If only part of the display is readable. . . . . . . . . . . . . . . . . . . . 68
Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
What Is a Driver? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Identifying Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Reinstalling Drivers and Utilities . . . . . . . . . . . . . . . . . . . . . . 69
Resolving Software and Hardware Incompatibilities . . . . . . . . . . . . . 70
Restoring Your Operating System . . . . . . . . . . . . . . . . . . . . . . . . 71
Using Microsoft Windows XP System Restore. . . . . . . . . . . . . . . 71
Using Dell PC Restore by Symantec . . . . . . . . . . . . . . . . . . . . 72
10 Adding and Replacing Parts
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Recommended Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Turning Off Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . 75
Before Working Inside Your Computer. . . . . . . . . . . . . . . . . . . 76
Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
11 Appendix
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Using the System Setup Program . . . . . . . . . . . . . . . . . . . . . . . . 87
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Viewing the System Setup Screens . . . . . . . . . . . . . . . . . . . . 87
System Setup Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Commonly Used Options . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Dell Technical Support Policy (U.S.Only) . . . . . . . . . . . . . . . . . . . . 89
Definition of "Dell-Installed" Software and Peripherals . . . . . . . . . . 89
Definition of "Third-Party" Software and Peripherals. . . . . . . . . . . . 90