Drive Problems

53

CD and DVD drive problems

54

If there is no audio

54

If you hear an unfamiliar scraping or grinding sound

54

Hard drive problems

54

E-Mail, Modem, and Internet Problems

55

Error Messages

56

Keyboard Problems

57

External Keyboard Problems

58

Unexpected Characters

58

Lockups and Software Problems

59

The computer does not start up

59

The computer stops responding

59

Slow computer performance or problems connecting

 

to the Internet

59

A program stops responding

59

A program crashes repeatedly

60

A program is designed for an earlier Windows operating system

60

A solid blue screen appears

60

Other software problems

60

Memory Problems

61

Network Problems

61

PC Card Problems

62

Power Problems

62

Printer Problems

63

Scanner Problems

64

Sound and Speaker Problems

65

No sound from integrated speakers

65

No sound from external speakers

65

No sound from headphones

66

Touch Pad or Mouse Problems

66

6

Contents

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Image 6
Dell PP10S owner manual If you hear an unfamiliar scraping or grinding sound