Dell PP10S PC Card Problems, Power Problems

62 Solving Problems

www.dell.com | support.dell.com

PC Card Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

Power Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

NOTE: See page33 for information on standby mode.

CHECK THE PC CARD —Ensure that the PC Card is properly inserted into the connector.

ENSURE THAT THE CARD IS RECOGNIZED BY WINDOWS —Double-click the Safely Remove

Hardware icon in the Windows taskbar. Ensure that the card is listed.

IF YOU HAVE PROBLEMS WITH A DELL-PROVIDED PC CARD —Contact Dell (see page91).

IF YOU HAVE PROBLEMS WITH A PC CARD NOT PROVIDED BY DELL —Contact the

PCCard manufacturer.

CHECK THE POWER LIGHT —When the power light is lit or blinking, the computer has power. If the

power light is blinking, the computer is in standby mode—press the power button to exit standby mode.

If the light is off, press the power button to turn on the computer.

CHARGE THE BATTERY —The battery charge may be depleted.

1

Reinstall the battery.

2

Use the AC adapter to connect the computer to an electrical outlet.

3

Turn on the computer.

CHECK THE BATTERY STATUS LIGHT —If the battery status light slowly flashes green without the

ACadapter connected, the battery charge is low or depleted. Connect the computer to an

electricaloutlet.

If the battery status light rapidly flashes green with the AC adapter connected, the battery may be too

hot to charge. Shut down the computer, disconnect the computer from the electrical outlet, and then

let the battery and computer cool to room temperature.

Contents

Main Notes, Notices, and Cautions Contents 1 About Your Computer 2 Setting Up Your Computer 3 Using a Battery 4 Power Management 5 Using CDs, DVDs, and Other Multimedia 6 Using the Keyboard and Touch Pad 7 Using PC Cards 8 Setting Up a Network 9 Solving Problems Page 10 Adding and Replacing Parts 11 Appendix Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Finding Information 10 NOTE: 12 About Your Computer Front View 14 logo key. For information on supported key combinations, see page42. Page 16 Left Side View Right Side View Back View 18 Page 20 Bottom View Setting Up Your Computer Connecting to the Internet Setting Up Your Internet Connection Transferring Information to a New Computer Running the Files and Settings Transfer Wizard Without the Operating System CD Running the Files and Settings Transfer Wizard With the Operating System CD Setting Up a Printer Printer Cable Connecting a USB Printer Power Protection Devices Surge Protectors Line Conditioners Uninterruptible Power Supplies Using a Battery Battery Performance Checking the Battery Charge Dell QuickSet Battery Meter Low-Battery Warning Charging the Battery Recalibrating a Battery Recalibrating a Battery When the Recalibrating Message Appears Recalibrating a Battery Through the System Setup Utility Removing a Battery Installing a Battery Storing a Battery Page Power Management Power Management Tips Power Management Wizard Setting Sleep Modes Selecting a Power Scheme Setting Battery Alarms and Actions Completing the Power Management Wizard Power Management Modes Standby Mode Hibernate Mode Power Options Properties Power Schemes Tab Alarms Tab Power Meter Tab Advanced Tab Hibernate Tab Page Using CDs, DVDs, and Other Multimedia Playing a CD or DVD Adjusting the Volume Adjusting the Picture Page Using the Keyboard and Touch Pad Numeric Keypad 42 Key Combinations System Functions Battery CD or DVD Tray Display Functions Power Management Radios (Including Wireless Networking) Speaker Functions Microsoft Windows Logo Key Functions Touch Pad Customizing the Touch Pad Using PC Cards PC Card Types Extended PC Cards Installing a PC Card Removing a PC Card or Blank Setting Up a Network Connecting to a Network Adapter Network Setup Wizard Connecting to a Wireless Local Area Network Determining Your Network Type Connecting to a Wireless Network in Microsoft Windows XP Page Page Solving Problems Dell Diagnostics When to Use the Dell Diagnostics Page Drive Problems 54 CD and DVD drive problems If there is no audio If you hear an unfamiliar scraping or grinding sound Hard drive problems E-Mail, Modem, and Internet Problems 56 Error Messages Keyboard Problems 58 External Keyboard Problems Unexpected Characters Lockups and Software Problems The computer does not start up The computer stops responding A program stops responding Slow computer performance or problems connecting to the Internet 60 A program crashes repeatedly A program is designed for an earlier Windows operating system A solid blue screen appears Other software problems Memory Problems Network Problems 62 PC Card Problems Power Problems Printer Problems 64 Scanner Problems Sound and Speaker Problems No sound from integrated speakers No sound from external speakers 66 No sound from headphones Touch Pad or Mouse Problems Video and Display Problems If the display is blank 68 If the display is difficult to read If only part of the display is readable Drivers What Is a Driver? Identifying Drivers Reinstalling Drivers and Utilities Resolving Software and Hardware Incompatibilities Restoring Your Operating System Using Microsoft Windows XP System Restore Using Dell PC Restore by Symantec Page Page Adding and Replacing Parts Before You Begin Recommended Tools Turning Off Your Computer Before Working Inside Your Computer Memory Page Hard Drive Page Appendix Specifications 82 Page 84 Page 86 Using the System Setup Program Overview Viewing the System Setup Screens System Setup Screens Commonly Used Options Dell Technical Support Policy (U.S.Only) Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party" Software and Peripherals Macrovision Product Notice FCC Notices (U.S. Only) Contacting Dell 92 Page 94 Page 96 Page 98 Page 100 Page 102 Page 104 Page 106 Page 108 Index A B C D F H I K L R S T U V W