S A V E A N D C L O S E A N Y O P E N F I L E S O R P R O G R A M S A N D S H U T D O W N Y O U R C O M P U T E R T H R O U G H T H E Start M E N U .

R U N T H E D E L L D I A G N O S T I C S If all tests run successfully, the error condition is related to a software problem.

Memory Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

I F Y O U R E C E I V E A N I N S U F F I C I E N T M E M O R Y M E S S A G E

Save and close any open files and exit any open programs you are not using to see if that resolves the problem.

See the software documentation for minimum memory requirements.

Run the Dell Diagnostics.

I F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S

Ensure that you are following the memory installation guidelines.

Run the Dell Diagnostics.

Network Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

C H E C K T H E N E T W O R K C A B L E C O N N E C T O R Ensure that the network cable is firmly inserted into both the network connector on the back of the computer and the network jack.

R E S T A R T T H E C O M P U T E R A N D L O G O N T O T H E N E T W O R K A G A I N .

C H E C K Y O U R N E T W O R K S E T T I N G S Contact your network administrator or the person who set up your network to verify that your network settings are correct and that the network is functioning.

Solving Problems

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Dell PP10S owner manual Memory Problems, Network Problems