Solving Problems 61
Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE
Start MENU.
RUN THE DELL DIAGNOSTICS —If all tests run successfully, the error condition is related to a software
problem.
IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE —
• Save and close any open files and exit any open programs you are not using to see if that resolves
theproblem.
• See the software documentation for minimum memory requirements.
• Run the Dell Diagnostics.
IF YOU EXPERIENCE OTHER MEMORY PROBLEMS —
• Ensure that you are following the memory installation guidelines.
• Run the Dell Diagnostics.
CHECK THE NETWORK CABLE CONNECTOR —Ensure that the network cable is firmly inserted into
both the network connector on the back of the computer and the network jack.
RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN.
CHECK YOUR NETWORK SETTINGS —Contact your network administrator or the person who set up
your network to verify that your network settings are correct and that the network is functioning.