Software did not install | Dell V310 specs

2Remove the printhead.

3Wipe the printhead contacts using a clean, lint-free cloth.

4Reinsert the printhead.

Note: If removing and reinserting the printhead does not resolve the error, then contact technical support.

Software did not install

If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try removing and reinstalling the software.

Before you reinstall the software, do the following:

MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON THE PRINTER BOX

TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE

Troubleshooting

78

Image 78

Dell V310 manual Software did not install

Contents

Dell V310 Series Users Guide April Trademarks Contents Copying Scanning Troubleshooting 103Page Safety information About your printer Thank you for choosing this printerMinimizing your printers environmental impact Finding information about the printer Recycling Product Information Guide Understanding the parts of the printer Use About your printer Ordering and replacing supplies Replacing ink cartridges Ordering ink cartridges Recycling Dell products Select Printer Home Using the printer control panel buttons and menus Using the printer control panel Using the printer control panel buttons and menus Using the printer menus Copy menu Changing temporary settings into new default settings Setup menu Changing the Power Saver timeout To change the temporary settings into new default settingsTo disable the settings timeout feature Resetting to factory settings Using the printer control panel menusSaving energy with Eco-Mode Page Software installed during printer installation Using the printer softwareUsing the Windows printer software Minimum system requirements Using the printer software Uninstalling the printer software Reinstalling the printer softwareChecking for software updates Installing the printer software Loading paper and original documents Loading paper Sheets of heavyweight matte paper Saving paper default settings Loading original documents on the scanner glass Printing basic documents PrintingTips for printing Printing a document Printing pages in reverse order Printing multiple pages on one sheetPrinting documents from a memory card or flash drive If the printer is using a USB connection Printing specialty documentsPrinting envelopes Printing on custom-size paper Printing on both sides of the paper duplexing manuallyPrinting labels Tips on loading label sheetsPage Using a memory card or flash drive with the printer Working with photos Printing photos using the printer control panel Supported memory cards and file types If the printer is using a USB connection Printing photos from a PictBridge-enabled digital camera Camera detected. Press OK to change settings Printing photos from a memory device using the proof sheet Printing from a Bluetooth-enabled device Printing photos from a digital camera using Dpof Bluetooth Dongle Connected appears on the display Setting the Bluetooth security level Printing from a Bluetooth-enabled device Setting your printer as the default printer Changing the printing modeManaging print jobs Changing the printing mode for a single print job Pausing print jobsCanceling print jobs Resuming print jobs Copying Tips for copyingMaking copies Adjusting copy quality Copying photosEnlarging or reducing images Collating copies using the printer control panel Making a copy lighter or darker Repeating an image on one Canceling copy jobs Scanning Tips for scanningScanning to a local or network computer Using the printer control panel Scanning to a flash drive or memory cardScanning photos into an editing application Using the printer software Scanning documents into an editing application How can I improve the quality of a scan? Scanning FAQScanning directly to e-mail How do I scan in black and white? What is an application list, and how do I update it? Canceling scan jobsWhy am I being asked for a PIN? Updating the application list Networking Installing the printer on a wireless networkWireless network compatibility Supported network security options Printing a network setup Installing the printer on a wireless network Installing the printer on other computersInterpreting the colors of the Wi-Fi indicator light Assigning a static IP address Special wireless installation instructionsAdding the printer to your wireless network Before you begin Creating an ad hoc wireless network Advanced wireless setupChanging wireless settings after installation Windows Vista Windows XP Adding a printer to an existing ad hoc wireless network Windows Using the printer locally USB Switching between USB and wireless connections Windows onlyUsing the printer wirelessly Sharing a printer in a Windows environment Networking FAQ What is Wi-Fi Protected Setup? Where do I find my SSID? Where do I find my WEP key or WPA passphrase?What is an SSID? What is a network? How are home networks configured? Wireless network examples Why do I need an installation cable? Scenario 2 Wireless network with Internet access How do I attach the installation cable? How are infrastructure and ad hoc networks different? Finding the signal strength Requirements for all devices Arrange the Network to Reduce Signal Absorption How can I improve wireless signal strength?Remove Obstacles Between the Access Point and the Printer Remove Sources of Interference What is a MAC address? What is an IP address? How do I find the MAC address? How to locate a printer IP address What is TCP/IP?What is a key index? How do I locate IP addresses? Checking ink levels Maintaining the printerMaintaining ink cartridges Aligning the printhead Cleaning the exterior of the printer Cleaning the printhead nozzles Cleaning the scanner glass If Troubleshooting does not solve your problem TroubleshootingUsing the Service Center to solve printer problems Setup troubleshooting Incorrect language appears on the display Printhead errorChange the Language Using the Printer Menus Remove and Reinsert the Printhead Software did not install Check the USB Connection Reconnect the Printer Power SupplyPrint job does not print or is missing pages Make Sure the INK Cartridges are Inserted Correctly Printer is printing blank pages Remove and Reinstall the Printer SoftwareMake Sure the Printer is not in Power Saver Mode Printer is busy or does not respond Cannot print through USB Jams and misfeeds troubleshootingCannot delete documents from the print queue Paper jam in the printer Check Paper Condition Paper jam in the paper supportPaper or specialty media misfeeds Check Paper Loading Print troubleshooting Poor quality at the edgesStreaks or lines on printed image Print speed is slow Copy and scan troubleshootingComputer slows down when printing Maximize Computer Processing Speed Poor copy or scanned image quality Copier or scanner does not respondScanner unit does not close Partial copies or scans of documents or photos Scan was not successful Memory card troubleshootingMemory card troubleshooting checklist Scanning takes too long or freezes the computer Reinsert the Memory Card Nothing happens when a memory card is insertedCannot print documents from a memory card or flash drive Check the Network Connection Wireless troubleshooting Wireless troubleshooting checklist Resetting the wireless settings to factory defaults Cannot print over wireless networkMove Your Access Point Away from Other Electronic Devices Check Your WEP KEY or WPA Passphrase Disconnect from VPN Session Continue button is unavailable TRY Running the Installer Again Cannot print and there is a firewall on the computer Allow the Wireless Installation to Complete Wi-Fi indicator light is not litCheck Power Enable the Printer Select the Wireless Port Check Network NameCheck Security Keys Move Your Printer Make Sure the Access Point is onMove Your Access Point to Minimize Interference Check MAC Address Ping the Access Point to Make Sure the Network is Working Configure the Printer for Wireless Access Again Make Sure Your Computer can Communicate with the Printer Wireless print server not installed How to locate a printer IP address Make Sure the Wireless Port is Selected Resolving intermittent wireless communications issues Make Sure Bidirectional Communication is Enabled100 101 102 Check for Known Issues with the Wireless RouterCheck for Wireless Adapter Updates Change ALL Network Devices to the Same Type Index 103 104 105 Dpof 106 Ssid 107 VPN