Denon AVR-3313CI Troubleshooting

Troubleshooting

If a problem should arise, first check the following:

1.Are the connections correct?

2.Is the set being operated as described in the owner’s manual?

3.Are the other devices operating properly?

If this unit does not operate properly, check the items listed in the table below. Should the problem persist, there may be a malfunction.

In this case, disconnect the power immediately and contact your store of purchase.

GGeneralH

Symptom	Cause/Solution	Page
Power does not turn	• Check whether the power plug is correctly inserted into the power	36
on.	outlet.
	• The protection circuit is active. Disconnect the power plug from	170
	the electric outlet, wait 5 to 10 seconds and then insert it back
	into the outlet.
Power automatically	• The sleep timer is set. Turn on the power again, or change the	97, 105
switches to standby	sleep timer settings.
mode.	• “Auto Standby” is triggered when there is no operation for a set	141
	amount of time. To disable “Auto Standby”, set “Auto Standby”
	on the menu to “Off”.
Display is off.	• Set “Dimmer” on the menu to something other than “Off”.	141
The power indicator	• Due to the temperature rise within this unit, the protection circuit	–
is blinking red	is working. Please turn off power once, and re-apply the power
in intervals of	after the temperature has fallen sufficiently.
approximately 2	• Please re-install this unit in a place having good ventilation.	–
seconds.
The power indicator	• Please use speakers which have the specified impedance.	84
is blinking red	• The protection circuit has been activated because the speaker	84
in intervals of	cable core wires are touching, a core wire has come loose from
approximately 0.5	the terminal, or a core wire is touching the rear panel of this unit.
seconds.	After unplugging the power cord, take corrective action such as
	firmly re-twisting the core wire or taking care of the terminal, and
	then reconnect the wire.
After turning on the	• This unit amplifier circuit has failed. Turn off the power and please	–
power, the power	contact the DENON service adviser.
indicator is blinking
red in intervals of
approximately 0.5
seconds.
Set does not operate	• Reset the microprocessor.	176
properly.

GHDMIH

Symptom	Cause/Solution	Page
No audio is	• Check the connection of the HDMI connectors.	11
output with HDMI	• When outputting HDMI audio from the speakers, set “HDMI	120
connection.	Audio Out” on the menu to “AVR”.
	• When outputting HDMI audio from a TV, set “HDMI Audio Out”	120
	on the menu to “TV”.
No video is	• Check the connection of the HDMI connectors.	11
output with HDMI	• Set the input source to match the connected HDMI connector.	11, 36
connection.	• Check whether the TV is compatible with copyright protection	13
	(HDCP). If connected to a device not compatible with HDCP, video
	will not be output correctly.
When the following	• Set “HDMI Control” in the menu to “Off”.	95, 121
operations are	Furthermore, if you do not want to link the power off operation
performed on	with devices compatible with HDMI control, set “Power Off
devices compatible	Control” in the menu to “Off”.
with HDMI control,
the same operations
occur on this unit.
• Power ON/OFF
• Switching audio
output devices
• Adjust volume
• Switch input source
When the HDMI	• “HDMI Control” in the menu is set to “On”. In this case, the	95, 121
ZONE2 function	HDMI control function set for MAIN ZONE affects playback in
is used and an	ZONE2. When the HDMI ZONE2 function is used, set “HDMI
operation is	Control” in the menu to “Off”.
performed in MAIN	• When the input source for ZONE2 is “SOURCE”, select an input	–
ZONE, the following	source that is different from the one for MAIN ZONE.
operations occur.
• The player is turned
off or playback
pauses.
• The input source
on this unit
automatically
changes.

version Basic

version Advanced

Informations

DVD 171