GiPod / USB memory device / Internet radio / Media server / Flickr / Pandora / SiriusXMH

Symptom

Cause/Solution

Page

iPod cannot be

• Some iPods do not support being used connected directly to the

21

played.

iPod/USB port.

 

The file names

• Characters that cannot be displayed are used. This is not a

–

are not displayed

malfunction. On this unit, characters that cannot be displayed are

 

properly (“...”, etc.).

replaced with a “.” (period).

 

 

• Invalid tags are used for files within the USB memory device

42

 

connected to this unit. Use tags that are supported by this unit.

 

When a USB

• The set cannot recognize a USB memory device. Check the

21

memory device is

connection.

 

connected, “No

• This unit supports mass storage class and MTP-compatible USB

–

Connection” is

memory devices. It will not recognize other USB memory devices.

 

displayed.

• A USB memory device that the set cannot recognize is connected.

–

 

This is not a malfunction. DENON does not guarantee that all USB

 

 

memory devices will operate or receive power.

 

 

• USB memory device is connected via USB hub. Connect the USB

–

 

memory device directly to the iPod/USB port.

 

 

• The unit supports file structures with up to 8 levels and a total

42

 

maximum of 5000 subfolders and files per 1 folder. Change the

 

 

file structure of the USB memory device if necessary.

 

Files on a USB

• The USB memory device format should be set to FAT16 or

–

memory device

FAT32. For details, refer to the USB memory device’s operating

 

cannot be played.

instructions.

 

 

• If the USB memory device is divided into multiple partitions, only

–

 

files in partition one can be played.

 

 

• Files are stored in a non-compatible format. Record the files in a

42

 

compatible format.

 

 

• You are attempting to play a file that is copyright protected. Files

42

 

that are copyright protected cannot be played on this unit.

 

Internet radio cannot

• Ethernet cable is not properly connected or network is

27

be played.

disconnected. Check the connection status.

 

 

• Program is being broadcast in non-compatible format. Only

54

 

Internet radio programs in MP3 and WMA can be played on this

 

 

unit.

 

 

• The firewall of the PC or router has been activated. Check the

–

 

firewall settings of the connected PC or router.

 

 

• Radio station is not currently broadcasting. Choose a radio station

54

 

that is currently broadcasting.

 

 

• IP address is wrong. Check the set’s IP address.

136

 

• Some radio stations may go silent at certain times of the day. In

–

 

this case, no audio is output even when a station is received. Try

 

 

again later, or switch to another radio station.

 

Symptom

Cause/Solution

Page

Files stored on a

• Files are stored in a non-compatible format. Record in a compatible

57

 

computer cannot be

format.

 

 

played.

• You are attempting to play a file that is copyright protected. Files

57

 

 

that are copyright protected cannot be played on this unit.

 

 

 

• Set and computer are connected by USB cable. The set’s iPod/

–

 

USB port cannot be used for connection to a computer.

 

 

 

• Media sharing settings are not correct. Change media sharing

58

 

 

settings so that the unit can access the folders on your computer.

 

 

Music stored on

• If you use a NAS in conformity with the DLNA standard, enable

–

a NAS cannot be

the DLNA server function in the NAS setting.

 

 

played.

• If you use a NAS that does not conform with the DLNA standard,

58

 

 

play the music via a PC. Set Windows Media Player’s media

 

 

 

sharing function and add NAS to the selected play folder.

 

 

 

• If connection is restricted, set audio equipment as the connection

–

 

target.

 

 

Server is not found,

• The computer’s or router’s firewall is activated. Check the

–

or it is not possible

computer’s or router’s firewall settings.

 

 

to connect to the

• Computer’s power is not turned on. Turn on the power.

–

server.

• Server is not running. Launch the server.

–

 

• Set’s IP address is wrong. Check the set’s IP address.

136

 

Cannot connect to

• Radio station is not currently broadcasting. Wait a while before

–

preset or favorite

trying again.

 

 

radio stations.

• Radio station is not currently in service. It is not possible to

–

 

connect to radio stations that are no longer in service.

 

 

A list of broadcasting

• Connection to the network is unstable. Reconnect to the network

27, 137

stations is not

or redo the “Network” setting in the menu.

 

 

displayed.

 

 

 

 

For some radio

• Station is congested or not currently broadcasting. Wait a while

–

stations, “Radio

before trying again.

 

 

station server full” or

 

 

 

 

“Connection down”

 

 

 

 

is displayed and

 

 

 

 

station cannot be

 

 

 

 

connected to.

 

 

 

 

Sound is broken

• Network or USB memory device’s signal transfer speed is slow

–

during playback.

or communications lines or radio station is congested. This is not

 

 

 

a malfunction. When playing broadcast data with a high bit rate,

 

 

 

the sound may be broken, depending on the communications

 

 

 

conditions.

 

 

 

 

v See overleaf

 

version Basic

version Advanced

Informations

DVD

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