Symptom

Cause/Solution

Page

When the HDMI

• Make sure that “HDMI Audio Out” in the menu is set to “AVR”.

120

ZONE2 function is

When a same input source is selected for MAIN ZONE and

 

used, Dolby TrueHD/

ZONE2, set the ZONE2 ON/OFF button to “OFF”, or change the

 

DTS HD Master

input source for ZONE2 to an input source that is different from

 

Audio/Dolby Digital/

the one for MAIN ZONE.

 

DTS cannot be

 

 

played back in MAIN

 

 

ZONE.

 

 

When the HDMI

• Make sure that the power is on for ZONE2.

105

ZONE2 function is

• Check the input source for ZONE2.

105

used, no video or

• Check the output settings (resolution/audio format) for the input

audio is output to TV

device.

 

in ZONE2.

 

 

When playing back

• “HDMI Control” in the menu is set to “On”. When using the

95, 121

the input device just

HDMI ZONE2 function, set “HDMI Control” in the menu to “Off”.

 

to use the HDMI

 

 

ZONE2 function, the

 

 

TV used for MAIN

 

 

ZONE is turned on.

 

 

GVideoH

 

 

Symptom

Cause/Solution

Page

No picture appears.

• Check the connection between the video output terminal of this

10, 15

 

unit and the input terminal of the TV.

 

 

• Match the input settings to the input terminal of the TV connected

 

to this unit.

 

GAudioH

Symptom

Cause/Solution

Page

Audio is not output.

• Check the connections for all devices.

10,11,15,16,

 

 

17,18,19,20,

 

 

21,22,23,24,

 

 

25, 27

 

• Check the speaker connections and configurations.

85,86,87,88,

 

 

89, 90, 91

 

• Check whether the audio device power is turned on.

 

• Adjust the master volume.

37, 105

 

• Cancel the mute mode.

37, 105

 

• Check the connection with the playback device and select the

36, 105

 

proper input source.

 

 

• Match the input mode and the terminal assigned to be the digital

127

 

input terminal.

 

 

• Disconnect the headphones. No sound is output from the

153

 

speakers when headphones are connected.

 

The volume does not

• The maximum volume is set too low. Set the maximum volume

116

increase.

using “Limit”on the menu.

 

 

• Power for external devices connected to the output connectors

 

of the unit may not be turned on. Check the power of connected

 

 

external devices.

 

No sound is

• Check if the surround speakers are connected to the SURROUND

produced from

terminals.

 

surround speaker.

 

 

No sound is

• Check if “Assign Mode” is set appropriately in order to output

130

produced from

audio from the surround back speakers.

 

surround back

• Set “Speaker Config.” – “Surr. Back” on the menu to something

131

speaker.

other than “None”.

 

 

• Set the sound mode to something other than “STEREO” and

75

 

“VIRTUAL”.

 

No sound is

• Set “Speaker Config.” – “Front Height” on the menu to something

131

produced from front

other than “None”.

 

height speaker.

 

 

No sound is

• Set “Speaker Config.” – “Front Wide” on the menu to something

131

produced from front

other than “None”.

 

wide speaker.

 

 

version Basic

version Advanced

Informations

DVD

172