Denon DVD-1000 manual Troubleshooting, Check again before assuming the player is malfunctioning

ENGLISH

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TROUBLESHOOTING

Check again before assuming the player is malfunctioning

2Are all the connections correct ?

2Are you following the instructions in the manual ?

2Are the amplifier and speakers operating properly ?

If the DVD-1000 does not seem to be functioning properly, check the table below. If this does not solve the problem, the DVD-1000 may be damaged. Turn off the power, unplug the power cord from the power outlet, and contact your store of purchase or nearest Denon sales office.

Symptom		Check	Page
Power does not turn on.	•	Plug the power cord securely into the power outlet.	9
Playback does not start when PLAY	•	Is there condensation on the disc or player ? (Let stand for 1 or 2 hours.)	–
button is pressed.	•	Discs other than DVDs, video CDs and music CDs cannot be played.	7
Playback stops immediately.	•	Disc is dirty. Wipe off the dirt.	8
Picture does not appear.	•	Check the connections.	9
	•	Set the TV’s input to “video”.	–
Sound is not produced or sound quality	•	Check the connections.	9
	•	Properly set the input of the TV, stereo, etc.	–
is poor.
	•	Check the “AUDIO OUTPUT” and “COMPRESSION” settings.	38, 43
Menu playback of video CD’s is not	•	Menu playback is not possible with anything but video CDs with playback control.	18
possible.
Picture is disturbed during the search	•	Some disturbance is normal.	–
operation.
Buttons do not operate.	•	Some operations are disabled for some discs.	19
No subtitles are displayed.	•	Subtitles are not displayed for DVDs not containing subtitles.	–
	•	Subtitles are turned off. Turn the subtitles setting on.	28
	•	The audio (or subtitle) language does not switch for discs which do not include multiple	–
Audio (or subtitle) language does not		audio (or subtitle) languages.
switch.	•	For some discs the audio (or subtitle) language cannot be switched when the operation to	27, 28
		switch it is performed, but can be switched on the menu screens.
Angle does not switch.	•	The angle cannot be switched for DVDs which do not contain multiple angles. In some	29
		cases multiple angles are only recorded for specific scenes.
Playback does not start when the title is	•	Check the “RATINGS SETUP” setting.	40
selected.
The password for rating level has been	•	While the player is in the stop mode, hold the player's SKIP (8) button and the	–
forgotten.		STILL/PAUSE button down simultaneously and then hold the OPEN/CLOSE button down
Reset all the setting to Factory		for longer than 3 seconds (until “INITIALIZE” disappears from the TV monitor).
Preset.		The lock will be released and all initial settings will return to the default values.
The disc is not played with the audio or	•	The disc does not play with the selected audio or subtitle language if that audio or subtitle	33, 34
subtitle language set as the default		language is not included on that DVD.
setting.
Picture is not displayed in 4:3 (or 16:9).	•	Set the “TV ASPECT” default setting to the proper setting for the connected TV.	36
Menu screen messages for the desired	•	Check the default setting for the disc language’s menu language.	34
language do not display.
	•	Check that the batteries are inserted in the proper “<” and “>” directions.	15
	•	The batteries are dead. Replace them with new batteries.	15
Remote control unit does not operate.	•	Point the remote control unit at the remote control sensor when operating it.	15
	•	Operate the remote control unit within a distance of 7 meters from the remote control	15
		sensor.
	•	Remove the obstacle between the remote control unit and remote control sensor.	15
No sound from digital output terminal.	•	When “DIG./NORMAL” or “DIG./PCM” is selected, analog sound is not output.	21, 38
No sound from analog output terminal.	•	When “ANALOG” is selected, digital sound is not output.	21, 38

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