TROUBLESHOOTING
Continued
WARNING: If you smell gas
•Shut off gas supply.
•Do not try to light any appliance.
•Do not touch any electrical switch; do not use any phone in your building.
•Immediately call your gas supplier from a neighbor’s phone. Fol- low the gas supplier’s instructions.
•If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | ||
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Remote does not function (Re- | 1. | Battery is not installed. Bat- | 1. | Replace |
| tery power is low |
| ceiver and | |
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Heater produces a clicking/tick- | 1. | Metal expanding while heating | 1. | This is common with most heat- |
ing noise just after burners are lit |
| or contracting while cooling |
| ers. If noise is excessive, contact |
or shut off |
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| qualified service person |
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Heater produces unwanted | 1. | Heater burning vapors from | 1. | Open window to ventilate |
odors |
| paint, hair spray, glues, clean- |
| room. Stop using odor caus- |
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| ers, chemicals, new carpet, |
| ing products while heater is |
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| etc. (See IMPORTANT state- |
| running |
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| ment above) |
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| 2. | Low fuel supply (propane/LP | 2. | Refill supply tank (propane/LP |
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| only) |
| only) |
| 3. | Gas leak. See Warning | 3. | Locate and correct all leaks (see |
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| statement at top of page |
| Checking Gas Connections, |
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| page 17) |
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Heater shuts off in use (ODS | 1. | Not enough fresh air is avail- | 1. | Open window and/or door for |
operates) |
| able |
| ventilation |
| 2. | Low line pressure | 2. | Contact local natural or pro- |
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| pane/LP gas company |
| 3. | ODS/pilot is partially | 3. | Clean ODS/pilot (see Cleaning |
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| clogged |
| and Maintenance, page 28) |
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Gas odor even when control knob | 1. | Gas leak. See Warning | 1. | Locate and correct all leaks (see |
is in OFF position |
| statement at top of page |
| Checking Gas Connections, |
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| page 17) |
| 2. | Control valve or gas control | 2. | Replace control valve or gas |
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| defective |
| control |
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Gas odor during combustion | 1. | Foreign matter between con- | 1. | Take apart gas tubing and |
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| trol valve and burner |
| remove foreign matter |
| 2. | Gas leak. See Warning | 2. | Locate and correct all leaks |
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| statement at top of page |
| (see Checking Gas Connec- |
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| tions, page 17) |
Logsetcyclestopilot,butroomtem- | 1. |
perature drops to a lower than ideal | too close to heater (Remote- |
level before log set comes back on | Ready Models Only) |
1.Move
32 | www.desatech.com |