Dish Network 411 manual 074, 078, 080, 093, What Is Happening Possible Reason What to Do

Reference 1

Troubleshooting Tables

Message Numbers

Number	Possible Reason	What to Do
	• The receiver gives you three	• Wait a few minutes and then try again to enter the password.
	chances to enter the correct	Note: The “time out” feature is designed to prevent someone
074	password. If you fail to do so, the	from trying password after password until he or she happens
	receiver “times out” and will not	to guess the right one and so gains unauthorized access to
	allow you to try again for several	the receiver.
	minutes.
	• You may not have connected the	• Connect the receiver to an active telephone line. Make sure
	receiver to an active telephone	that the telephone line to which you connect the receiver is
	line, or the telephone line may be	working properly.
078, 079,	defective.	Note: To be able to order Pay-Per-View programs, you must
		keep the receiver connected to an active telephone line at all
080		times. If your setup includes more than one receiver, this
		applies to each receiver. The receiver uses the telephone line
		to make toll-free calls, usually in the middle of the night, to
		send information to the Customer Service Center at 1-800-
		333-DISH (3474).
	• You may have set up the receiver	• If you want to reset the receiver to its factory default settings,
093	to reset itself back to the “factory	select the Yes option. If not, select the No option.
	defaults,” that is, the settings it
	had when it was shipped from the
	factory.

Changing Channels

What Is Happening	Possible Reason	What to Do
You enter a desired channel	• You may have made a	• Carefully try entering again the channel number
number. The channel	mistake entering the channel	you want.
changes, but the new channel	number, or the channel
is not exactly the channel you	number you entered may be
entered.	invalid.
You are scanning up or down	• If so, the channel displayed is	• Select All Chan as the active Favorites List.
through the channels, and the	the closest possible to the	Unlock the receiver so that it does not skip adult
receiver is skipping channels	channel you entered.	channels. If you want to buy a channel, call the
that you know you have		Customer Service Center at 1-800-333-DISH
subscribed to.		(3474).
	• If you entered the number for
	a channel that you have not
	subscribed to, the receiver will
	change to the channel and
	display a message suggesting
	that you might want to
	subscribe to the channel.
	• If a Favorites List other than
	All Chan is applied, the
	receiver will skip channels that
	are not on the applied list.
	• If you have set up the
	Program Guide to hide adult
	channels and the receiver is
	locked, the receiver will skip
	such channels.

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