Reference
94
Troubleshooting Tables
What Is Happening Possible Reason What to Do
You try to set up an event timer
and the receiver displays a
message noting that the
program is locked.
•You must enter the password
before you can create an
event timer for a locked
program.
• To be able to set up an event timer for the
program, first enter the password.
You try to set up an event timer
and the receiver displays a
message noting that the
program is a Pay-Per-View
event.
•You must order a Pay-Per-
View event before you can
create an event timer for it.
• To be able to set up an event timer for the event,
first order it.
You try to set up an event
timer, but the receiver displays
an Error message giving you
the option to delete an event
timer that was set up earlier.
• You already have set up the
maximum number of event
timers.
• To be able to set up a new event timer, delete one
of the event timers you set up earlier.
You set up an event timer, but
the receiver does not tune to
the channel of the program, or
does not record the program.
• You may have set up a
Reminder but what you should
have set up is an Auto-Tune
or a VCR timer.
• Remember that a Reminder just reminds you that
the program is about to start. An Auto-Tune timer
reminds you and tunes the receiver to the
program. A VCR timer reminds you, tunes the
receiver, and starts recording to tape.
You set up an event timer for a
program that is repeated (such
as a regularly scheduled
program), but the timer does
not operate for a showing of
the program.
• You may have set up a timer
with an incorrect frequency. • Remember that a Once event timer operates just
one time. A Mon.-Fri. event timer operates
Monday through Friday on the same channel at
the same time. A Daily event timer does the
same, Monday through Sunday. A Weekly event
timer operates once a week on the same channel
at the same time.
You stop the operation of an
event timer for one showing of
a program that is repeated
(such as a regularly scheduled
program), but the timer
operates for the next showing.
• Stopping the event timer
applies only to the current
showing of the program.
• To stop all operations of a repeated event timer,
you must delete the event timer.
Note: The receiver deletes a Once event timer
when it operates.
You edit an automatic event
timer. The timer does not start
or does not end according to
the program for which you set
the timer.
• Editing an automatic event
timer converts it to a manual
event timer. Such a timer
starts and stops at the times
you specify, not the start and
stop times of any specific
program.
• If you want an automatic event timer to start and
stop according to a specific program, avoid
editing that event timer.
You try to set up a manual
event timer. The receiver
displays an Error message.
• You may have tried to set a
manual event timer with
invalid start or stop times.
• Review the rules on start and stop times for
manual event timers.
The receiver does not display
the program name for a
manual event timer.
• The receiver may not be able
to display a program name for
a manual event timer.
• Use the Program Guide or a printed schedule to
find the program name.
You set an event timer.
The event timer misses the
beginning or the end of a
program.
• The program may have
started a little earlier than
scheduled, or it may have run
over its scheduled ending
time.
• Use the Start 1 min. early option to start any event
timer one minute early, except for a Pay-Per-View
event.
• Use a manual event timer to start any event timer
at the times you set yourself, except for a Pay-
Per-View event.