Dish Network 411 manual Caller ID

				Reference
				Troubleshooting Tables
Watching A Program
What Is Happening		Possible Reason		What to Do
		• There may be interference		• Check other nearby electrical devices as
		from other nearby electrical		possible sources of interference.
		devices (such as radio towers,		• Check that all required coaxial cables are in
		cellular telephones,
				place.
		computers, microwave ovens,
				• Check for moisture or water leaking into all
		radios, stereos, or TVs).
				connections. Dry them out if needed, then
				seal them with coaxial cable sealant.
				• Check the dish-to-receiver cable run length;
				if it is over 100 feet, call your dealer or
				installer.
				• Make sure the system is properly grounded.
A “black box” fills almost all of the		• You may have turned on the		• Using the TV remote control and/or menus
TV screen.		Closed Captioned feature on		displayed by the TV (not the receiver remote
		the TV, and put that feature		control or the menus displayed by the
		into Text mode.		receiver), turn off the closed captioned
				feature.
The TV screen is all blue.		• You may have connected the		• Check your TV owner’s manual for the
		receiver to an input on the TV		correct TV input to use for the signal output
		that is incorrect for the signal		from the receiver.
		output from the receiver.
Caller ID
What Is Happening		Possible Reason		What to Do
Caller ID is not working.	•	You do not have Caller ID	•	Verify that Caller ID is a service provided by your
		service from your local phone		local phone company.
		company.
	•	Your phone line is not	•	Verify that you have connected the phone line to
		connected to the phone jack		the phone jack on the back of the receiver.
		on the back of the receiver.
	•	You do not have the Caller ID	•	Verify that you have enabled the Caller ID option
		option enabled.		on the Caller ID screen.

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