Reference

Troubleshooting Tables

Watching A Program

 

 

 

 

 

 

What Is Happening

Possible Reason

What to Do

 

 

 

 

 

 

 

The receiver front panel Power light

• The TV set may not be

• Make sure that the TV set is plugged into an

 

 

is on, but the TV image:

working properly

electrical outlet.

 

 

• is black (no picture)

 

• Make sure the outlet has electrical power.

 

 

• is frozen

 

 

 

 

• has break-ups

 

 

 

 

• has “snow,”

 

 

 

 

• shows small squares of various

 

 

 

 

colors

 

 

 

 

 

• The TV may be connected to

• Make sure that the TV is turned on and

 

 

 

the wrong input

tuned to the correct input.

 

 

 

 

• Make sure that the TV brightness and

 

 

 

 

contrast are adjusted correctly.

 

 

 

 

• Make sure that the TV is connected properly

 

 

 

 

to the receiver.

 

 

 

 

• Make sure that the TV’s text mode and

 

 

 

 

closed captioned features are turned off.

 

 

 

 

• Check that the system has been installed

 

 

 

 

correctly.

 

 

 

 

• Make sure that all required coaxial cables

 

 

 

 

are in place, and check that all cable

 

 

 

 

connectors are tight and dry (for outdoor

 

 

 

 

cables).

 

 

 

• If the TV and the receiver are

• Make sure that the satellite dish has a clear

 

 

 

working properly, there may

line of sight to the satellite.

 

 

 

be interference with the

• Check whether branches or leaves have

 

 

 

satellite signal.

 

 

 

grown into the line of sight.

 

 

 

 

 

 

 

 

• Make sure that the satellite dish is aimed at

 

 

 

 

the satellite. Check the strength of the signal

 

 

 

 

using the Point Dish screen, as described

 

 

 

 

on page 83. Consult your installer to re-aim

 

 

 

 

the dish, if necessary, to obtain the

 

 

 

 

maximum possible signal strength.

 

 

 

 

• Note the local weather conditions. Heavy

 

 

 

 

rain, snow, or cloud cover may be interfering

 

 

 

 

with transmission of the satellite signal.

 

 

 

 

Remove any snow or other debris which

 

 

 

 

may have collected on the satellite dish

 

 

 

• You have selected an HD

• Refer to your HDTV user’s guide.

 

 

 

mode your HDTV does not

 

 

 

 

support.

 

 

 

 

 

 

 

 

The receiver front panel Power light

• The TV set may not be

• Make sure that the TV brightness and

 

 

is on, and there is a picture on the

working properly.

contrast are adjusted correctly, and that the

 

 

TV screen, but the picture:

 

TV is working properly.

 

 

• has sparkles or is grainy

 

 

 

 

• has a herringbone pattern

 

 

 

 

• lacks color or vertical hold

 

 

 

 

• wobbles

 

 

 

 

• looks “washed out” or fuzzy.

 

 

 

 

 

• If the receiver is connected to

• Make sure that the TV is connected properly

 

 

 

the remote TV using the RF or

to the receiver.

 

 

 

VHF connections, there may

 

 

 

 

be a strong local broadcast on

 

 

 

 

the same channel, or a

 

 

 

 

channel adjacent to the one to

 

 

 

 

which the TV is tuned.

 

 

 

 

 

 

 

92

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Dish Network 411 manual Watching a Program
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411 specifications

Dish Network 411 is a comprehensive service that caters to the diverse needs of consumers by providing a robust directory assistance feature along with advanced communication tools. This service is designed to enhance user experience by allowing easy access to information, entertainment, and connectivity, all incorporated into one cohesive platform.

One of the main features of Dish Network 411 is its seamless directory assistance function. Users can reach out to the service to find contact information for businesses, government agencies, and local services. By simply dialing 411, customers can quickly obtain phone numbers and addresses without the hassle of searching online or flipping through physical directories. This feature is particularly beneficial for individuals on the go, as it saves time and effort in retrieving essential information.

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In addition to directory assistance, Dish Network 411 also encompasses features like entertainment and streaming services. Users can discover movie listings, access television show schedules, and receive recommendations for on-demand content, all with a simple request. By blending directory assistance with entertainment solutions, Dish Network creates a versatile platform that serves multiple user needs.

Overall, Dish Network 411 represents a forward-thinking approach to directory assistance and communication, employing cutting-edge technology to enhance user engagement. With its main features, user-friendly design, and integration of entertainment options, Dish Network 411 aims to empower consumers by making information and connectivity effortlessly accessible. This service stands as a testament to the company's commitment to innovation in the realm of communication and customer experience.
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