Dish Network Solo 311 manual 078, 079, Dishpro Twin Lnbf

Chapter 4

Reference

Message Number	Possible Reason	What to Do
	You may not have connected the	Connect the receiver to an active telephone line.
	receiver to an active telephone line.	Make sure that the telephone line to which you connect the receiver
	Or, the telephone line may be	is working properly.
	defective.	Note: To be able to order pay per view programs, you must keep
		the receiver connected to an active telephone line at all times. If
078, 079, 080		your setup includes more than one receiver, this applies to each
		receiver. The receiver uses the telephone line to make toll-free
		calls, usually in the middle of the night, to send information to the
		Customer Service Center.
	Maybe the receiver is connected to a	Install a DSL filter between the receiver and the telephone
	DSL (Digital Subscriber Line)	wall jack.
	phone line.
	You may have set up the receiver to	If you want to reset the receiver to its factory default settings, select
093	reset itself back to the “factory	the Yes option. If not, select the No option.
	defaults,” that is, the settings it had
	when it was shipped from the
	factory.

DISHPRO TWIN LNBF

What’s Happening	What’s Wrong	What You Can Do
When you run Check Switch, you do not	• The DishPro Twin LNBF may not be	• Check all cable connections in your
see "Twin" identified as a Device or	properly connected.	system and run Check Switch again.
LNB. All entries show "X"s.	• Cables may be too long, over 200 feet.	• Make sure cable length between
		receiver and DishPro Twin does not
		exceed 200 feet. Rerun check switch.
	• Cables may not be rated for 2150	• Make sure cable is rated for 2150
	MHz.	MHz. Rerun check switch.
	• You may have DishPro Adapter	• Remove the DishPro Adapter; this
	installed on a DishPro receiver.	device is only for non-DishPro
		receivers. Rerun check switch.
	• May have a non-DishPro switch or	• Remove any non-DishPro switches/
	LNB or incompatible accessory	LNBs or incompatible accessory
	device* in the system.	devices* from the system. All LNBs
		and switches must be DishPro. Rerun
		check switch.
When you run Check Switch, you see	• The DishPro Twin LNBF is	• Check the point dish/signal screen to
"Twin" identified as the Device/LNB and	connected but no satellite signal is	confirm you have satellite signal. If
Satellite shows "Conn" but you do not see	present.	not, check your dish antenna to ensure
"Satellite Reception Verified".		the DishPro Twin is installed
		properly, the dish is pointed/peaked
		on the satellite signal and there is
		nothing blocking the signal path to the
		dish. Rerun check switch.
When you run Check Switch, you see	• The DishPro Twin is connected but	• Check the cable path between the
"Satellite Reception Verified" but you see	something in the system may be	DishPro Twin and the receiver and
"Feed" instead of "Twin" identified as the	blocking the switch commands.	remove any incompatible accessory
Device/LNB.		devices*. Rerun check switch.
When you run Check Switch, you do not	• Your box may need a software	• From point dish/signal screen, select
see "Twin" identified as a Device or	upgrade.	119 west satellite and an odd
LNB, but odd transponders are detected		transponder greater than 10 (e.g., 11).
only on one satellite.		Confirm satellite signal is present.
		Turn the receiver off and wait 30
		minutes. Rerun check switch.
	• You may have DishPro Adapter	• Remove the DishPro Adapter; this
	installed on a DishPro receiver.	device is only for non-DishPro
		receivers. Rerun check switch.
	• May have a non-DishPro switch or	• Remove any non-DishPro switches/
	LNB in the system	LNBs from the system. All LNBs and
		switches must be DishPro. Rerun
		check switch.

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