|
| with your computer directly attached to the |
|
| device provided by your Internet service |
|
| provider. |
| d. Check PPPoE / L2TP / PPTP user ID and | |
|
| password again. |
| e. Call your Internet service provide and check | |
|
| if there’s something wrong with their |
|
| service. |
| f. | If you just can’t connect to one or more |
|
| website, but you can still use other internet |
|
| services, please check URL/Keyword filter. |
| g. Try to reset the router and try again later. | |
| h. Reset the device provided by your Internet | |
|
| service provider too. |
| i. | Try to use IP address instead of hostname. If |
|
| you can use IP address to communicate with |
|
| a remote server, but can’t use hostname, |
|
| please check DNS setting. |
I can’t locate my | a. ‘Broadcast ESSID’ set to off? | |
router by my wireless | b. All two antennas are properly secured. | |
client | c. Are you too far from your router? Try to get | |
| closer. | |
| d. Please remember that you have to input | |
| ESSID on your wireless client manually, if | |
| ESSID broadcast is disabled. | |
File download is very | a. Are you using QoS function? Try to disable | |
slow or breaks |
| it and try again. |
frequently | b. Internet is slow sometimes, being patient. | |
| c. | Try to reset the router and see if it’s better |
|
| after that. |
| d. Try to know what computers do on your | |
|
| local network. If someone’s transferring big |
|
| files, other people will think Internet is |
|
| really slow. |
| e. If this never happens before, call you | |
|
| Internet service provider to know if there is |
|
| something wrong with their network. |
I can’t log onto web | a. Make sure you’re connecting to the correct |
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