Troubleshooting

 

Problem

Check

Page

 

 

 

• Projector power cord is not plugged into the wall outlet.

37

 

 

 

 

 

 

• Power to the external connected devices is off.

—

 

 

 

• The selected input mode is wrong.

45

 

 

 

• Cables incorrectly connected to side panel of the projector.

27–36

No picture and no sound

 

 

• Remote control batteries have run out.

17

or projector does not start.

 

 

• External output has not been set when connecting notebook computer.

27

 

 

 

 

 

 

• Cables incorrectly connected to the side panel of the projector.

27–36

 

 

 

 

 

 

• “Bright” is set to minimum position.

60

 

 

 

• The “BLACK SCREEN” function is working.

50

 

 

 

 

 

Sound is heard but no

 

 

picture appears.

 

 

 

 

 

 

 

 

 

 

• Image adjustments are incorrectly set.

60

 

 

 

 

 

 

(INPUT 1, INPUT 2, INPUT 3 only)

 

 

 

 

• Input signal type (RGB/Component) is incorrectly set.

63

 

 

 

(INPUT 4, INPUT 5 only)

 

 

 

 

• Video Input system is incorrectly set.

76

Color is faded or poor.

 

 

 

 

 

 

 

 

 

 

• Adjust the focus.

40

 

 

 

• The projection distance exceeds the focus range.

22

 

 

 

• There is fog on the lens. If the projector is carried from a cold

—

 

 

 

room into a warm room, or if it is suddenly heated,

 

 

 

 

condensation may form on the surface of the lens and the

 

 

 

 

image will become blurred. Please set up the projector at least

 

 

 

 

one hour before it is to be used. If condensation should form,

 

 

 

 

remove the power cord from the wall outlet and wait for it to

 

 

 

 

clear.

 

Picture is blurred;

 

(Computer Input only)

 

 

noise appears.

68

 

• Perform “Fine Sync” Adjustments. (“Clock” Adjustment)

 

 

 

 

 

 

• Perform “Fine Sync” Adjustments. (“Phase” Adjustment)

68

 

 

 

• Turn off the LCD display of the notebook computer.

101

 

 

 

• Noise may appear depending on the computer.

—

 

 

 

• Cables incorrectly connected to side panel of the projector.

27–36

 

 

 

 

 

 

• Volume is set to minimum.

46

 

 

 

• The “MUTE” function is working.

46

 

 

 

• The “Speaker” menu is set to “OFF”.

73

 

 

 

 

 

Picture appears but no

 

 

sound is heard.

 

 

 

 

 

 

 

An unusual sound is

• If the picture is normal, the sound is due to cabinet shrinkage

—

occasionally heard

caused by room temperature changes. This will not affect

 

from the cabinet.

operation or performance.

 

 

Maintenance

• See “Maintenance Indicators”.

94

indicator illuminates or

 

 

 

blinks in red.

 

 

 

 

 

 

 

102