Section 1: Introduction

Where to Get Help

EPSON provides technical assistance through electronic support services and automated telephone services 24 hours a day. The following tables list the contact information:

Electronic support services

Service

Access

 

 

World Wide Web

From the Internet, you can reach EPSON’s Home Page at http://www.epson.com

 

 

EPSON Internet FTP Site

If you have Internet FTP capability, use your Web browser (or other software for FTP

 

downloading) to log onto ftp.epson.com with the user name anonymous and your

 

e-mail address as the password.

 

 

EPSON Download Service

You can call the EPSON Download Service at (800) 442-2007. Set your communications

 

software to 8 data bits, 1 stop bit, no parity. Modem speed can be up to 28.8 Kbps.

 

 

EPSON Forum on

Members of CompuServe can type GO EPSON at the menu prompt to reach the Epson

CompuServe®

America Forum. For a free introductory CompuServe membership, call (800) 848-8199 and

 

ask for representative #529.

 

 

Automated telephone service

Service

Access

 

 

 

 

EPSON SoundAdviceSM

For pre-recorded answers to commonly asked questions about EPSON products 24 hours

 

 

a day, seven days a week, call (800) 442-2110.

 

 

 

 

EPSON FaxAdvice™

Access EPSON’s technical information library by calling (800) 442-2110. You must provide

 

 

a return fax number to use this service.

 

 

 

 

EPSON Referral Service

For the location of your nearest Authorized EPSON Reseller or Customer Care Center,

 

 

call (800) 442-2110.

 

 

 

 

 

To speak to a technical support representative, dial (310) 782-2600

 

(U.S.) or (905) 709-9475 (Canada), 6 AM to 6 PM, Pacific Time,

 

Monday through Friday. Toll or long distance charges may apply.

AXIS 1440 User’s Manual

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