The lights come on briefly and then go off. The lights stay off even when the power is turned on again.
Cause | What to do |
|
|
The voltage ratings of the printer and electrical outlet may not match.
Check that the printer’s voltage rating matches the voltage of your electrical outlet. If the voltages do not match, unplug the printer and contact your dealer immediately. Do not reconnect the power cord to an electrical outlet.
Printing
The printer does not print
The PAUSE light is off but nothing is printed.
Cause | What to do |
|
|
The software may not be | Check that the software is installed |
installed properly. | properly for your printer, as described in |
| the User’s Guide. |
|
|
The interface cable may not | Check both ends of the interface cable. |
match the specifications of | Make sure the cable meets both the |
the printer or computer. | printer and computer specifications. |
|
|
The printer port may not | For Windows 98, Me, 2000, or NT 4.0, |
be set correctly. | click Start > Settings > Printers. For |
| Windows XP, click Start > Control |
| Panel > Printers and Faxes (or Start > |
| Printers and Faxes). |
| |
| Properties. Then, click the Ports or |
| Details tab and select the appropriate |
| port. |
80Maintenance and Troubleshooting