Printed characters are not what you expected

The typestyles or characters you sent with your software did not print.

Cause

What to do

 

 

The software may not be properly configured.

Check that the software is correctly configured for your printer.

The font selected on the control panel does not print.

Cause

What to do

 

 

Your software may be overriding your control panel setting.

Check the font setting in your application software.

The print position is not what you expected

Printing starts too high or too low on the page, or the bottom part of one page is printed at the top of the next page.

Cause

What to do

 

 

Your application software

Check the margin or top-of-form

settings may be incorrect.

position setting in your application

 

software.

Page length does not match the length of the paper.

Cause

What to do

 

 

The page length setting in your application may be incorrect.

Check the page length set by your application software and adjust it if necessary.

Maintenance and Troubleshooting

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