3.When you see Press <Del> if you want to run

SETUP, do not press You see the System Configuration screen. (This screen lists your current configuration.) Copy any necessary configuration information shown so you can refer to it when you call for assistance.

4.If you are using MS-DOS, at the command prompt type VER

and press The screen displays the MS-DOS version number. Write it down. (If you are using another operating system, see the manual that came with it for instructions on obtaining the version number.)

Error Messages

Your computer’s built-in memory (ROM) contains a series of diagnostics programs, called power-on diagnostics, which your computer runs automatically every time you turn it on. These programs check internal devices such as ROM, RAM, the timer, the keyboard controller, and the hard disk drive.

When the system detects an error that isn’t serious, such as an incorrectly defined diskette drive, you see an error message and the following prompt:

Press <Fl> to run SETUP

or <F2> to continue

Write down the error message and press

to continue.

If the system detects a serious error, the computer cancels further checking and halts system initialization. The error message remains on the screen and the computer locks up. If this happens, see “The Computer Won’t Start” in this chapter. If none of the suggestions listed there solves the problem, contact the Epson Connection as soon as possible. Report any error messages when you request technical assistance.

6-2 Troubleshooting