You may have installed option cards that exceed the system’s power requirements. Check the power requirements in Appendix A.

4.If the electrical outlet is working and all the connections are secure but your computer still won’t start, call the Epson Connection for assistance.

The Computer Does Not Respond

If your computer locks up and does not respond when you type on the keyboard, follow these steps:

1.Wait a few moments; some operations take longer than others to complete. For example, the computer takes longer to sort a database than to display the time. If your computer still does not respond after a reasonable length of time, proceed to the next step.

2.If you have just made a change in your system configuration, your computer may take a few minutes to complete its power-on diagnostics. The first time you turn on your computer after making such a change, it can take several minutes to finish its self test, depending on what you changed. If the computer does not display the operating system prompt after five minutes, turn it off, wait 20 seconds, and try again. If that doesn’t work, turn off the computer, insert your main operating system diskette in drive A and turn on the computer. If it still does not boot, contact the Epson Connection for assistance.

3.Did you enter the correct password? See “Password Problems” below.

4.Could your software be causing the problem? If you are running an application program, see “Software Problems” later in this chapter.

6-6Troubleshooting