External Cache Problems

If you added extra cache memory to your system by having cache DIP chips installed, and that memory is not operating properly, check the following:

1.If the cache memory amount displayed by the power-on diagnostics program is incorrect, your Authorized Epson Servicer may not have installed the cache correctly. Call your servicer to describe the problem.

2.Did the servicer set jumpers J5 through J9 to indicate the new amount of cache? Check the jumpers to see if they are set correctly. See “Changing the Jumper and DIP Switch Settings” in Chapter 4 for instructions.

3.If you still have trouble with your external cache, write down any error messages that appear and contact the Epson Connection for assistance.

Battery Problems

The battery in your computer is a 3.6 volt, lithium battery. It should last from three to five years before you need to replace it. When the batterys life has expired, you may see one of the following error messages:

CMOS battery state lowCMOS system option

Purchase a new battery (available from Epson Accessories) and follow the instructions in Chapter 4 to install it, or ask your Authorized Epson Servicer to install it for you.

6-22Troubleshooting