Diskette Problems

If you see an error message or have trouble accessing data on a diskette, try the following steps:

1.You may have inserted the diskette upside-down or it may not be inserted all the way. Remove the diskette and reinsert it. If the diskette drive has a latch, be sure to turn it down to secure the diskette. See Chapter 3 for detailed instructions on inserting and removing diskettes.

2.If reinserting the diskette does not solve the problem and you have access to another drive of the same type, place the diskette in the other drive and repeat the operation. If you can read the diskette, the trouble may be in your diskette drive. See “Diskette Drive Problems” below.

3.Have you inserted the right type of diskette? For example, are you trying to read a 1.44MB diskette in a 720KB diskette drive?

4.Is the diskette write-protected? On a 3.5-inch diskette, the write-protect switch may be set to the write-protect position or there may be no switch. On a 5.25-inch diskette, there may be a write-protect tab over the side notch or there may be no notch. You cannot alter data on a write-protected diskette. (Some programs do not function properly if the diskette is write-protected.) See Chapter 3 for more information.

5.Is the diskette formatted? A new diskette must be formatted before you can store data on it. See your operating system documentation for instructions on formatting diskettes.

6-12Troubleshooting