Solving Problems 167
Error messages (continued)
Message | Light | Explanation | Response |
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LOAD PAPER | Paper Out | Paper lever is in the |
| light on | released position (all |
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| the way back) while |
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| loading paper. |
After you finish loading paper, pull the paper lever all the way forward, to the secured position.
LOAD ROLL | Paper Out | Paper source setting in | Make sure the right paper is loaded and the |
PAPER | light on | printer software is | paper source setting is the same on the control |
LOAD SHEET |
| different from control | panel and printer software. |
| panel. |
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PAPER |
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PAPER JAM | Paper Out | Paper has jammed in | Remove the jammed paper. See page 179 for |
| light flashing | the printer. | more information. |
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PAPER NOT CUT | Paper Out | Roll paper was not cut | Cut the paper manually, then remove the cut |
| light flashing | completely. | paper from the printer. Reload paper, as |
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| described on page 42. |
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| Cut paper did not fall | Remove the cut paper from the printer. Reload |
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| off. | paper. |
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PAPER NOT | Paper Out | Paper slipped and fed | Reload paper, making sure the edges are |
STRAIGHT | light flashing | into the printer at an | straight and aligned with the vertical row of |
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| angle. | holes at the paper exit. |
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PAPER OUT | Paper Out | No paper is loaded. | Load paper. |
| light on |
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| Paper ran out. | Remove any printouts or paper remaining in the | |
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| printer and load more paper. |
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| If the message appears during a print job, reset |
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| the printer by pressing the Pause button for |
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| 3 seconds. Then load paper and resend the job. |
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RELOAD PAPER | Paper Out | Paper could not be | Remove the paper. Reload it so that the bottom |
| light on | reversed into the | edge is straight and aligned with the vertical |
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| printing position. | row of holes at the paper exit. |
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| Image is too wide for | Resize your image or load wider paper. |
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| the paper loaded in the |
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| printer. |
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| Paper is not loaded | Load the paper into the printer as described on |
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| correctly. | |
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SET PAPER | Paper Out | Paper lever was | Pull the lever all the way forward, to the |
LEVER | light on | released during the | secured position. Start printing again from the |
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| printing process or | beginning for best results. |
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| another operation. |
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