172Solving Problems
Print quality problems (continued)
Problem | Solution |
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The bottom edge of | • The paper is curled toward the printable side. Flatten the paper or curl it toward the |
your print is smeared. | other side. |
| • Make sure the Media Type setting in your printer software is correct for the media |
| you’re printing on. |
| • If you’re printing on |
| setting or drying time. Use your printer software (page 102 for Macintosh or |
| page 120 for Windows) to choose the correct setting. When you’re done printing |
| with a custom paper profile, be sure to return the setting to standard (STD). |
| • If printing on thick paper, the platen gap setting may be incorrect. Use the control |
| panel to change the setting to WIDE or WIDER. See page 81 for instructions. |
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