Caution
Use the paper guides only if paper is curled and doesn’t feed properly. Otherwise, the paper guides may mar
your prints.
Solving Problems 177
If paper feed or paper jam problems occur frequently, try one or more of the following solutions:
•When you’re loading roll paper, make sure you line up the edge with the vertical row of holes at the printer’s paper exit. Always turn the roll back to remove the slack. See page 42 for more information.
•For cut sheet paper, let the printer automatically load your paper so that it feeds correctly. Follow the instructions on page 77.
•For posterboard, follow the instructions on page 79 to load the media correctly.
•Make sure the paper is not folded, wrinkled, or damp.
•Make sure the printer’s environment falls within the required temperature and humidity range.
•Make sure the paper is not too thick or too thin. See pages 63 and 183 for paper specifications.
•Make sure no foreign objects are inside the printer.
•Make sure the printer isn’t located in a brightly lit area. The paper sensors may not operate correctly.
Solving Roll Paper Feeding Problems
If your roll paper is curled too tightly and doesn’t feed out of the printer, you can use the paper guides shown below to help it feed straight (two on the Stylus Pro 7600 and three on the 9600).