EPSON AcuLaser C9200 Series User's Guide

 

 

 

 

 

 

 

 

 

 

 

Cause

 

What to do

 

 

 

 

 

 

 

You may not be using the correct type of paper for your

 

If the surface of your paper is too rough, printed characters may

 

 

printer.

 

appear distorted or broken. Smooth, high-quality copier paper is

 

 

 

 

recommended for best results. See “Available paper types” on

 

 

 

 

page 252 for information on choosing paper.

 

 

 

 

 

 

 

Completely blank pages are output

 

 

 

 

 

 

Cause

 

What to do

 

 

 

 

 

 

 

The printer may have loaded more than one sheet at a

 

Remove the paper stack and fan it. Tap it on a flat surface to even

 

 

time.

 

the edges, then reload the paper.

 

 

 

 

 

 

 

The problem may be with your application or interface

 

Print out a configuration status sheet. See “Printing a

 

 

cable.

 

Configuration Status Sheet” on page 195. If a blank page is

 

 

 

 

ejected, the problem may be with the printer. Turn off the printer

 

 

 

 

and contact your dealer.

 

 

 

 

 

 

 

The Paper Size setting may be incorrect.

 

Make sure the correct paper size is set in the Tray Menu on the

 

 

 

 

control panel.

 

 

 

 

 

 

 

The MP Tray Size setting may be incorrect.

 

When loading paper for which the size is not specified with Auto

 

 

 

 

setting, specify the correct paper size on the MP Tray Size

 

 

 

 

setting in the Tray Menu on the control panel.

 

 

 

 

 

 

 

One of the toner cartridges may be near the end of its

 

If the message on the LCD panel or in EPSON Status Monitor

 

 

service life.

 

indicates that one of the toner cartridges is near the end of its

 

 

 

 

service life, replace the toner cartridge. See “Toner Cartridge” on

 

 

 

 

page 161.

 

 

 

 

For Windows users, you can also check the remaining service life

 

 

 

 

of the toner cartridge by looking at the Basic Settings tab in the

 

 

 

 

printer driver.

 

 

 

 

For Mac OS X 10.5 users, you can check the remaining service life

 

 

 

 

of the toner cartridge by looking at Supply Levels in the printer

 

 

 

 

driver.

 

 

 

 

 

 

 

There may be a problem with photoconductor units.

 

Replace the photoconductor units. See “Photoconductor Unit” on

 

 

 

 

page 165.

 

 

 

 

 

 

 

The printed image is light or faint

 

 

 

 

 

 

Cause

 

What to do

 

 

 

 

 

 

 

Your paper may be moist or damp.

 

Do not store your paper in a humid or damp environment.

 

 

 

 

 

 

Troubleshooting 203