•If the printer stops and the beeper sounds, turn the printer off and then turn it back on and try to print again. If the printer beeps again and does not print, take it to a qualified service person.
The printout is spaced incorrectly
•If all the text is printed on the same line, no line feed command is being sent at the end of each line of text. Turn DIP switch
•If the printer is inserting extra blank lines between lines of text, extra line feed commands are being sent. Turn DIP switch
•If the printer inserts extra blank lines even after turning DIP switch
The printout is faint or uneven
The ribbon may not be properly installed. See the section on ribbon installation in Chapter 1.
The ribbon may be worn out. See the section on replacing the ribbon in Chapter 5.
The paper thickness lever may be in the wrong position. See the section on the paper thickness lever in Chapter 2.
The print head may be worn out. This is especially likely if parts of printed characters are missing. Contact your dealer to have the head replaced. Never attempt to replace the head yourself because other parts of the printer should be checked at the same time.
The printout is not what you expect
•The wrong international character set may be selected. See the section on international character sets in Chapter 3.
•The wrong character table (italics or Epson Extended Graphics) may be selected. See the section on character tables in Chapter 3 and in Appendix B.
•The printer may not be securely connected to the computer. Check both ends of the cable between the printer and the computer.
Troubleshooting |