Error Messages

Problem

Solution

 

 

 

No XXX ink

The ink cartridge

Press the x Color button and

cartridge -> Press

indicated in the

open the scanner unit by

the Color button

message is not

following the messages to

to install new ink

installed.

install the ink cartridge. See

cartridge.

 

“Replacing an Ink Cartridge”

 

 

on page 72.

 

 

 

XXX ink out ->

The ink cartridge

Press the x Color button and

Press the Color

indicated in the

open the scanner unit by

button to begin

message is empty.

following the messages to

replacement ink

 

replace the empty cartridge.

cartridge.

 

See “Replacing an Ink

 

 

Cartridge” on page 72.

 

 

 

XXX ink cartridge

Error occurs at the

Press the x Color button and

error -> Cartridge

ink cartridge.

open the scanner unit by

replacement is

 

following the messages to

necessary. Press

 

replace the empty cartridge.

the Color button

 

See “Replacing an Ink

to begin.

 

Cartridge” on page 72.

 

 

 

Paper out -> Load

No paper is

Load paper in the sheet

paper into the

loaded in the

feeder, and then press the x

sheet feeder, then

sheet feeder.

Color button.

press the Color

 

 

button.

 

 

 

 

 

Scanner unit open

Scanner unit is

Close the scanner unit

-> Close the

open.

securely.

scanner unit.

 

 

 

 

 

Paper jam -> Press

Paper jams occur.

Press the x Color button. If

the Color button.

 

the paper jam is not cleared,

Remove any

 

remove the jammed paper

remaining jammed

 

by hands. See “Clearing the

paper by hand.

 

Jammed Paper” on page 88.

 

 

 

Multi-page feed

Multiple pages

Remove and reload the

error -> Multiple

have been fed

paper, then press the x Color

pages have been

into the printer at

button.

fed into the

once.

 

printer at once.

 

 

Remove and reload

 

 

the paper, then

 

 

press the Color

 

 

button.

 

 

 

 

 

86Troubleshooting

Page 86
Image 86
Epson RX500 manual Ink cartridge Press the x Color button