Error Messages

Problem

Solution

 

 

 

Scanner error ->

Error occurs in the

Turn this product off, and then

See your

scanner parts.

back on. Then make sure the

documentation and

 

transportation lock is

call service if

 

released. If the error message

necessary.

 

still appears, contact your

 

 

dealer.

 

 

 

Printer error ->

Error occurs in the

Turn this product off, and then

See your

printer parts.

back on. If the error message

documentation and

 

still appears, contact your

call service if

 

dealer.

necessary.

 

 

 

 

 

Service required.

 

Contact your dealer.

 

 

 

The Copied Image is Improperly Sized

When Auto Fit Page is selected as the Reduce/Enlarge setting on the LCD panel and the border of the original document is white or very light, the size of the original might not be recognized correctly. This may cause the copied image to be improperly sized. To correct this, select Actual 100% as the Reduce/Enlarge setting and then use the Optional zoom setting to adjust the size of the copied image.

The Image is Printed in Sepia

In the Memory Card mode, you have the options to print in full color or sepia. If you have selected the “Sepia,” the image is printed in sepia color when you press the x Color button to start printing. To change the setting and print in full color, see “How to select options you want” on page 49.

Troubleshooting 87

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Image 87
Epson RX500 manual Copied Image is Improperly Sized