84 Troubleshooting
Troubleshooting

Error Messages

You can identify many common problems using the ! Error light and

error messages on your Control Panel. If this product stops working

and the ! Error light is on, use the following table of error messages

to diagnose the problem, and then try the recommended solution.

Note:

The solutions are for the problems that happen when using t his product

stand alone. Refer to the online Reference Guide on detailed solutions for

printing, scanning, print quality, or computer-related problems.

Error Messages Problem Solution
There is no Index
Sheet or it is not
set correctly.
Please perform
again after a
check.
The Index Form is
not placed
correctly.
Place the Index Form
correctly. See “Placing a
Document on the Document
Table” on page 20.
Check of a picture
is not carried out
or marking is not
right. Please
perform again
after a check.
The photos and
the paper type are
not selected
correctly on the
Index Form.
Fill in the circle on the Index
Form to select the photos and
the paper type correctly. See
“Printing photos by filling in
the Index Form” on page 39.
Paper is not
selected on the
Index Sheet or the
oval is not filled
in correctly.
Check the Index
Sheet, then try
again.
The paper type is
not selected
correctly on the
Index Form.
Fill in the circle on the Index
Form to select the paper type
correctly. See “Printing
photos by filling in the Index
Form” on page 39.