Manuals / Ericsson / Communications / Telephone

Ericsson BusinessPhone manual $SSOLFDWLRQ6RIWZDUH,QVWDOODWLRQ

Models: BusinessPhone

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The Borland Database Engine setup-routines has now been started.

Follow the installation instructions and enter the parameters requested as necessary

When the BDE installation has finished, install the CCS

Note: We recommend that you accept default options when choosing directory path names, as this makes the post-installation process much easier. How- ever, you may install the BDE to any directory you wish. If you do not ac- cept default parameters you must make a note of any non-default settings for later use. The following Dialogs will be displayed during the install process:

BusinessPhone Call Centre Supervisor - Standard
Installation Guide	18

EN/LZT BS 102 063/S R2B

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Ericsson BusinessPhone manual $SSOLFDWLRQ6RIWZDUH,QVWDOODWLRQ

Contents

S i n e s sphone EN/LZTBS 102 063/S R2C HOFRPHWRWKH%XVLQHVV3KRQH &DOO&HQWUH6XSHUYLVRU HOFRPHWRWKH%XVLQHVV3KRQH&DOO&HQWUH6XSHUYLVRU 7DEOHRI&RQWHQWV DQJXDJH8SGDWH QVWDOODWLRQ$SSHQGL 7DEOHRI&RQWHQWV Qwurgxfwlrq KDWVQHZLQ5HOHDVHInstall Acrobat Reader Install CCS software 520HOLYHUHGZLWK&&63DFNDJHCCS Documentation Installation of CCS Documenation Dimensioning Tool for ACDStandard PC Specification for Using Documentation on CD-ROM Fkdqjh 5HTXLUHPHQWV Standard PC SpecificationDVLF+DUGZDUH5HTXLUHPHQWV Rpsxwhu 5HTXLUHPHQWVPC side Number of AgentsExchange to PC Connection Exchange sideApplication Software DVLF6RIWZDUH5HTXLUHPHQWVOperating System Software Registration$GDSWDWLRQ8QLW QVWDOODWLRQ3URFHGXUHV6HULDO3RUWV \VWHP3ULQWHU$SSOLFDWLRQ6RIWZDUH,QVWDOODWLRQ RUODQGDWDEDVHQJLQH%$SSOLFDWLRQ6RIWZDUH,QVWDOODWLRQ Installation Guide Click on install software Click on install ccs standard XVLQHVV3KRQH&DOO&HQWUH6XSHUYLVRUBusinessPhone Call Centre Supervisor Standard $SSOLFDWLRQ6RIWZDUH,QVWDOODWLRQ 1HZ,QVWDOODWLRQ 8SJUDGHDWDEDVHIURP&&69WR&&69 Start the Converting Program$SSOLFDWLRQ6RIWZDUH,QVWDOODWLRQ If you chose the defaults Restart the SystemIf you have not chosen the default directories then 3RVW,QVWDOODWLRQ&RQILJXUDWLRQ DWDEDVH&RQILJXUDWLRQ6HWWLQJ$OLDVHV Click the Aliases tab to open the Aliases TA\CONFIG 3DUDGRULYHUQLWLDO6WDUW8S 6WDUW8S*URXSWindows for Workgroups Time / Date Format0LQLPXP&RQILJXUDWLRQ QLWLDO&KHFNV6WDUW8S No other User exists in the CCS at this timeDQJXDJH8SGDWH QVWDOOLQJ/DQJXDJHLOHVDQJXDJH8SGDWH Hqhudo LVSOD\8QLW&RQQHFWLRQUrdgfdvwxqfwlrq LVSOD\8QLWULYHUV 6WDQGDUG,QIRUPDWLRQLVSOD\8QLWV2WKHULVSOD\8QLWV Design QVWDOOLQJDLVSOD\8QLW 6HULDO&RQQHFWLRQWay D Type Connector QVWDOOLQJDLVSOD\8QLWRQQHFWLQJ0XOWLSOH8QLWV Address SelectionLVSOD\8QLW&RQQHFWLRQ 0DQDJHPHQWXQFWLRQV $GGLQJD1HZLVSOD\8QLW LVSOD\8QLW1DPHLVSOD\8QLW7\SH RpphylfhDXG5DWH $GGUHVVKDQJLQJ&RQQHFWLRQ3DUDPHWHUV 7HVWLQJ&RQQHFWLRQV HOHWLQJD&RQQHFWLRQ6LQJOH&RORXU,QIRUPDWLRQLVSOD\ 7HFKQLFDOGDWD0XOWLFRORXU,QIRUPDWLRQLVSOD\ 7HFKQLFDOGDWDRandom $GGLQJD1HZLVSOD\8QLW 7URXEOH6KRRWLQJ7LSV 99LUWXDOHYLFHULYHU6HWWLQJVHIDXOW3ULQWHUDQG5HSRUWV LVSOD\8QLWV0LVVLQJ$&4XHXHVRU$JHQW*URXSV DWDEDVH3UREOHPV1RDWDLQ5HSRUWV URQJ6FKHGXOHG$FWLRQVQVWDOODWLRQ$SSHQGL RQQHFWLRQEHWZHHQ3&DQGFKDQJHRQQHFWLRQEHWZHHQ3&DQGLVSOD\8QLW XVLQHVV3KRQHHFKDQJHQVWDOODWLRQ$SSHQGL ASBQVWDOODWLRQ$SSHQGL Communication is our business