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Default Printer and Reports

54

Display Units

54

Missing ACD Queues or Agent Groups

55

Database Problems

55

No Data in Reports

56

Wrong Scheduled Actions

56

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Connection between PC and Exchange

57

Connection between PC and Display Unit

58

Settings In BusinessPhone Exchange for Call Centre Supervisor

59

Cable Connection Between the BusinessPhone Exchange and PC

59

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BusinessPhone Call Centre Supervisor - Standard

vii

Installation Guide

Page 7
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