Ericsson manual BusinessPhone Call Centre Supervisor Standard

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Prior to installing the Application the install program will prepare the Install Shield Wizard and search for installed components.

If the Borland Database is not found then a warning message will be displayed and the installation will be aborted.

Note: We recommend that you accept default options when choosing directory path names, as this makes the post-installation process much easier. How- ever, you may install the CCS to any directory you wish. If you do not ac- cept default parameters you must make a note of any non-default settings for later use.

COM1 is the default serial port for connection to the exchange, but you may choose COM2 if you wish. If you use COM1 for the serial port, you may not use COM3 for any purpose, and if you choose COM2 you may not use COM4. This is important. Any attempt to use these ports will cause the Call Processor/Windows communications to fail and the link to the ex- change will be lost.

EN/LZT BS 102 063/S R2B

	BusinessPhone Call Centre Supervisor - Standard
21	Installation Guide