Ericsson BusinessPhone manual Qwurgxfwlrq, KDWVQHZLQ5HOHDVH

Models: BusinessPhone

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The CCS runs on a PC which receives data from the BusinessPhone 150 or Busi- nessPhone 250/50 exchange via an RS232 interface (V.24). The system software is installed by transferring the system files from the software release set onto the PC hard disk. The installer must then carry out some basic configuration to leave the system in a working condition for the user. Any future changes to the initial configuration may be carried out by the user following the detailed instructions given in the User’s Guide.

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Combined

Installation Setup

In the past there were two different versions existing:

CCS V1.x

BusinessPhone 150 (Windows for Workgroups 3.11)

CCS V2.x

BusinessPhone 50/250 (Windows 95)

Now CCS 2.4 includes both, an updated version of CCS 1.6 and an updated ver- sion of CCS 2.3. In addition CCS 2.4 supports BusinessPhone 150 as well as Busi- nessPhone 50/250 (up to V4.0). The installation script includes the following options:

(a)BusinessPhone 150 or BusinessPhone 50/250 (up to V2.0)

(b)BusinessPhone 50/250 from V2.1 onwards

By default option (b) will be installed.

Supporting Windows 95, 98 for all versions

Both CCS Releases (CCS Version 1.x and CCS Version 2.x) are running now on

Windows for Workgroups 3.11

Windows 95 and

Windows 98.

EN/LZT BS 102 063/S R2B

 

BusinessPhone Call Centre Supervisor - Standard

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Installation Guide

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Ericsson BusinessPhone manual Qwurgxfwlrq, KDWVQHZLQ5HOHDVH