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You will find a great variety of information on the CD-ROM which consists not only of CCS software and CCS documentation:

Install Acrobat Reader

Acrobat Reader is the display software from Adobe to view all documentation which is stored in the Acrobat PDF format. The display software is installed on the CD-ROM, therefore it is not necessary to install the display software. But it is recommended to install the software on your computer’s hard-disk in case of update information or other Ericsson-specific information stored in this format.

Install CCS (software)

This part on the CD-ROM will be explained in this Installation Guide step-by-step.

CCS Documentation

The CCS Documentation is divided into several parts, each part consisting of a print version and a screen version.

Both, the print and the screen version, have the same approved content, but with specifically designed layout depending on whether the documentation is used to make paper print-outs or only to view the documentation on screen. Therefore you are prompted to choose between these two possibilities.

All documentation is stored in the Acrobat PDF (Portable Printer File) format on the CD-ROM. The tool for displaying PDF files (Acrobat Reader plus Search - freeware) is provided on the CD-ROM.

The following parts are available on the Call Centre CD-ROM:

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•	CCS Standard Software	•	CCS Standard Software
	(English Spanish Svedish)		(English German Spanish)
•	User’s Guide	•	User’s Guide
	(English)		(English German Spanish)
	Print and Screen version		Print and Screen version
•	Installation Guide	•	Installation Guide
	(English)		(English)
Print and Screen version (option 1 and 2 combined)
•	Quick Reference Guide	•	Quick Reference Guide
	(English)		(English)

printed on paper and as screen version (option 1 and 2 combined)

*.... The installation script for CCS 2.4 offers the option to select between two

different installation types. For detailed information please refer to “Exchange Requirements” on page 13.

BusinessPhone Call Centre Supervisor - Standard
Installation Guide	10

EN/LZT BS 102 063/S R2B