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The CCS cannot distinguish between time formats as a.m. and p.m. The CCS does not know the difference between time after midnight and afternoon. If CCS generates Reports for the time 2:00 a.m. and 5:00 a.m. instead of between 14:00 and 17:00, empty Reports may result.
Therefore it is strictly recommended to configure the Windows operating system in 24 hours mode.
see under "Time / Date format"
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see under "No data in Reports" and under "Time / Date format"
BusinessPhone Call Centre Supervisor - Standard |
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Installation Guide | 56 |
EN/LZT BS 102 063/S R2B
