TROUBLESHOOTING 49

0x10 - Normal Call Clearing. As far as the ISDN network is concerned, the call completed normally, but one of the two devices chose to hang up and the other device acknowledged it. You would get this code if your client software was able to connect to the server device, but some element of the configuration, such as the user name or password, was incorrect.

0x11 - User Busy. The device connected to the number dialed is not able to accept an additional connection. If this happens consistently call your ISP or network admin- istrator and ask about other possible numbers to connect through.

0x12 - No User Responding. There was no answer. If this happens consistently, call your ISP or network administra- tor and verify that the answering device is ready to receive calls.

0x22 - No Circuit/Channel Available. There is no circuit or channel available to handle the call; the ISDN network itself is busy. If you get this code consistently you should contact your telephone company.

0x29 - Temporary Failure. The ISDN network is not func- tioning correctly but the condition is not likely to last long. You should try the call again. If you get this cause consis- tently you should contact your telephone company.

0x2A - Switching Equipment Congestion. The ISDN net- work may be experiencing a period of high traffic and can- not place your call. You should try the call again, and if you get this cause consistently you should contact your telephone company.

0x41 - Bearer Capability Not Implemented. This code is commonly received when an ISDN device attempts to establish a connection with an analog line. Verify with your ISP or network administrator that the number you are using is capable of an ISDN connection.

0x58 - Incompatible Destination. You may get this cause if you try to establish an ISDN connection using only a seven-digit phone number when the full eleven digits are required, or vice versa. Check with your telephone com-

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Farallon Communications NetopiaTM manual Troubleshooting