Frymaster GBC 1.8Shipping Damage Claim Procedure, What to do if your equipment arrives damaged

Models: GC GBC GSMS

1 34
Download 34 pages 51.96 Kb
Page 7
Image 7
1.8Shipping Damage Claim Procedure

QUALIFIED SERVICE PERSONNEL

Qualified service personnel are those who are familiar with Frymaster equipment and who have been authorized by Frymaster Corporation to perform service on Frymaster equipment. All authorized service personnel are required to be equipped with a complete set of service and parts manuals, and to stock a minimum amount of parts for Frymaster equipment. A list of Factory Authorized Service Centers (FASC) was included with the cooker when shipped from the factory. Failure to use quali- fied service personnel will void the Frymaster Warranty on your equipment.

1.8Shipping Damage Claim Procedure

Your Frymaster equipment was carefully inspected and packed before leaving the factory. Thetrans- portation company assumes full responsibility for safe delivery upon its acceptance of the equipment for transport.

What to do if your equipment arrives damaged:

1.File a claim for damages immediately, regardless of the extent of damages.

2.Inspect for and record all visible loss or damage, and ensure that this information is noted on the freight bill or express receipt and is signed by the person making the delivery.

3.Concealed loss or damage that was unnoticed until the equipment was unpacked should be re- corded and reported to the freight company or carrier immediately upon discovery. A concealed damage claim must be submitted within 15 days of the date of delivery. Ensure that the shipping container is retained for inspection.

FRYMASTER DOES NOT ASSUME RESPONSBILITY FOR DAMAGE OR LOSS

INCURRED IN TRANSIT.

1-4

Page 7
Image 7
Frymaster GBC, GSMS 1.8Shipping Damage Claim Procedure, What to do if your equipment arrives damaged, Incurred In Transit