Troubleshooting the WLAN

Troubleshooting

Causes and countermeasures for troubles you may encounter while using your wireless LAN are described in the following table.

Problem

Possible Cause

Possible Solution

 

 

 

 

 

 

Unavailable

Incorrect network

Ad hoc connection: verify that the network names (SSID’s) and

network

name (SSID) or

network keys (WEP) of all computers to be connected have been

connection

network key

configured correctly. SSID’s and WEP key values must be identical on

 

 

each machine.

 

 

Access Point (Infrastructure) connection: set the network name

 

 

(SSID) and network key to the same values as those of the access

 

 

point.

 

 

Set the Network Authentication value identically to that of the Access

 

 

Point. Please consult your network administrator for this value, if

 

 

necessary.

 

 

 

 

Weak received

Ad hoc connection: Retry connection after shortening the distance to

 

signal strength

the destination computer or removing any obstacles for better sight.

 

and/or link quality

Access Point (Infrastructure) connection: Retry connection after

 

 

 

 

shortening the distance to the access point or removing any obstacles

 

 

for better sight.

 

 

 

 

The WLAN device

Check if the wireless switch is turned On. Go to Start > Control Panel,

 

was deactivated or

and double-click on Windows Mobility Center. If the wireless network

 

is disabled

is off, click the [Turn wireless on] button..

 

 

 

168 - Appendix A: WLAN User’s Guide

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Fujitsu E8420 manual Troubleshooting the Wlan