7.3 Troubleshooting Procedure

 

 

Table 7.3 System level and field troubleshooting

 

 

 

 

Check to be made

Recommended work

 

 

 

 

 

 

DC power voltage

Confirm that the DC power voltage is within 5% of the standard value.

 

 

±

 

 

level

When measured at +5 V power pins P8 or P9 and GND pins P4-P6, P10,

 

 

 

or P12 of the power supply connector, the +5 DVC must be 4.75 to 5.25

 

 

 

VDC.

 

 

 

Refer to Sections 3.3 and 5.1.4.

 

 

 

 

 

 

DC power ripple

Check that the maximum ripple at +5 VDC power is less than 100 mV

 

 

noise

peak to peak and 200 mV peak to peak respectively.

 

 

 

 

 

 

SATA Interface

Confirm that the SATA interface at the drive is properly connected with

 

 

Connection

the host receptacle.

 

 

(Including a

 

 

 

Connection of

 

 

 

Power Segment)

 

 

 

 

 

 

 

System cable

Confirm that all cable connections throughout the system correctly

 

 

 

connected.

 

 

 

 

 

 

System diagnostic

To further isolate the failure, if it can be done, execute the system level

 

 

test

diagnostic routine described in the host computer manual.

 

 

 

 

 

 

Intermittent or

Check the AC voltage level at the power supply section and recheck the

 

 

indefinite error

DC voltage level at the disk drive power supply connector.

 

 

 

If the AC voltage level is abnormal, or if there is a lot of electrical noise,

 

 

 

notify the user.

 

 

 

If the DC voltage level is unstable, replace the power supply section.

 

 

 

If possible, replace the disk drive. If the fault remains, the disk drive is

 

 

 

not the case. For suggestions to isolate the failure further, refer to the

 

 

 

hardware and software manuals provided with the system.

 

 

 

 

 

C141-E269

7-13

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Fujitsu MHY2160BS, MHY2200BS, MHY2120BS, MHY2040BS, MHY2080BS, MHY2060BS, MHY2100BS System level and field troubleshooting, Vdc