Troubleshooting and tips

ÊCheck whether the data cable is properly connected to the notebook and the external monitor (if it is plugged in with a connector).

ÊSwitch on the external monitor and the notebook.

The external monitor is blank or the image is unstable

Two causes are possible: An incorrect type has been selected for the external monitor or the wrong screen resolution has been set for the application programme.

ÊTerminate the application programme with [Alt] + [F4].

If the fault continues to occur after ending the programme, switch over to the notebook's internal LCD screen with [Fn] + [F10]. Change the following setting:

ÊSelect Start - Settings- Control Panel - Display - Settings and then the screen resolution you require in the Resolution field.

or

ÊSelect the correct monitor under Start - Settings- Control Panel - Display - Settings - Advanced Properties - Monitor - Modify.

The notebook cannot be started

If the notebook does not start after switch on, this may be due to one of the following:

The battery is not installed correctly.

ÊSwitch the notebook off.

ÊCheck whether the battery is installed correctly in its compartment.

ÊSwitch the notebook on.

The battery is dead

ÊCharge the battery.

Or

ÊInstall a charged battery.

Or

ÊConnect the power adapter to the notebook.

The power adapter is not connected correctly.

ÊSwitch the notebook off.

ÊCheck whether the power adapter is connected correctly to the notebook.

ÊCheck whether the power cable is plugged properly into the power adapter and into the mains outlet.

ÊSwitch the notebook on.

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Fujitsu Siemens Computers C Series External monitor is blank or the image is unstable, Battery is not installed correctly