Troubleshooting and tips
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The notebook stops working
If the notebook stops working, this may have the following reasons:
The notebook is in Standby or Suspend mode.
Ê Reactivate the notebook by pressing a key (Standby mode) or by switching it bac k on
(Suspend mode).
An application programme has caused the malfunction.
Ê Close the application programme or restart the notebook by switching it on/off or wi t h a warm
boot.
The battery is dead
Ê Charge the battery.
Or
Ê Install a charged battery.
Or
Ê Connect the power adapter to the notebook.
The mouse does not work
If the connected mouse does not work, the following can cause it:
Touchpad driver is not installed properly.
Ê Deinstall the touchpad driver.
Ê Install under Windows the actual driver from the "Drivers & Utilities" CD.
Mouse driver is not loaded.
Ê Check whether the correct mouse driver is properly installed and is present before the
application programme is started.
Detailed information can be found in the User guides for the mouse or application programme.
Mouse is not connected
Ê Switch the notebook off.
Ê Check whether the mouse cable is correctly connected to the notebook.
If you use an adapter or extension lead with the mouse cable, check the connections .
Ê Switch the notebook on.
The printer does not print
Ê Make sure that the printer is switched on and is on-line (see the manuals supplied with t he
printer).
Ê Check that the cable connecting the notebook and the printer is connected properly.
Ê Check that the correct printer driver is installed.