Gateway EC18/EC14 Service Guide | Gateway instruction

Gateway EC18/EC14

Service Guide

Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw

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Gateway manual Gateway EC18/EC14 Service Guide

Contents

Gateway EC18/EC14 Service Guide Revision History III Copyright Conventions Preface Page Table of Contents Viii Troubleshooting 121 FRU Field Replaceable Unit List 141 Table of Contents Chapter Features Power subsystem Dimensions and WeightPrivacy control Input devices Non-operating 20% to 80% Chapter B ST a C K UP 8L H DI System Block Diagram Your Notebook Tour Indicates when the HDD is activeLCD View Top View Closed Front View Right View Left ViewUSB Hdmi Rear View Base View Icon Function Description IndicatorsHDD Function Left Button Right Button Main TouchPad TouchPad Basics Lock Keys and embedded numeric keypad Using the Keyboard Key Description Windows Keys Hotkey Icon Function Description Hot Keys Special Keys Euro symbolUS dollar sign Processor Specification Hardware Specifications and ConfigurationsProcessor Specifications Cache Package Power Acer P/N Speed Tech Size South Bridge Specifications North Bridge SpecificationsSystem Memory Specification Video Specifications RPM Hard Disk Drive Interface Specifications Internal transfer LCD Specifications Bios Audio Codec and Amplifier Specification Bluetooth SpecificationLAN Interface Specification Atheros AR8131L Media Card Reader Specification Keyboard SpecificationCamera Specifications Battery Specification Cell Wireless LAN Specification802.11g 802.11b Specification Chapter Navigating the Bios Utility Bios Setup Utility Parameter Description Information Parameter Description Format/Option Main Enabled or Setting a PasswordSecurity Parameter Description Option Removing a Password Enter New Password Continue Changing a Password USB Cdrom Boot Exit Exit Saving Changes Exit Bios Flash Utility HTS545032B9A300 DOS Flash Utility WinFlash Utility Remove HDD Password Remove HDD/BIOS Password UtilitiesSelect Enter Unlock Password and press Enter Removing Bios Passwords Using DMITools Using Boot Sequence SelectorMiscellaneous Utilities Example 1 Read DMI Information from Memory Using the LAN MAC Utility Chapter Replacement Requirements Disassembly RequirementsRelated Information Pre-disassembly Instructions Main Screw List Quantity Acer Part Number Disassembly ProcessM2.0X2.5-IBNINYLOK Iron M2*3.0 I BNI,NYLOKIRON External Modules Disassembly Flowchart External Module Disassembly ProcessScrew List Step Quantity Removing the Battery Pack Removing the Dummy Card Removing the Hard Disk Drive Module Chapter Removing the Dimm Module Pull the memory module out Removing the Wlan Module Screw List Step Quantity Screw Type Main Unit Disassembly Flowchart Main Unit Disassembly Process Screw List Step Quantity Removing the Keyboard Chapter Removing the Upper Cover DisassemblyScrew List Step Size Quantity Screw Type Upper Cover M2*3 Screw List Step Size Quantity Screw Type Removing the Button Board Screw List Step Size Quantity Screw Type Button board M2*3 Page Removing the LCD Module LCD Module M2*5 Disassembly Lift the LCD module away Chapter Removing the LED Board Page Removing the Bluetooth Module Removing the I/O Board Board Disassembly Removing the Mainboard Chapter Removing the CRT Board Removing the Thermal Module Removing the RTC Battery Removing the Speaker Modules LCD Module Disassembly Flowchart LCD Module Disassembly Process Removing the LCD Bezel Removing the Camera Board Removing the LCD Panel Page Removing the LCD Brackets Removing the FPC Cable Removing the Antennas Remove the antennas completely Chapter Replacing the Antennas LCD Reassembly ProcedurePage Replacing the FPC Cable Replacing the LCD Brackets Replacing the LCD Panel Screw List Step Quantity Screw Type LCD Panel Assembly 2x3 Apply adhesive and stick the microphone down Chapter Replacing the Camera Board Replacing the LCD Bezel Chapter Replacing the Speaker Modules Main Unit Reassembly Process Replacing the RTC Battery Replacing the Thermal Module Replacing the CRT Board Replacing the Main Board Screw List Step Quantity Screw Type Main Board Assembly 2x3 Connect the speaker connector Replacing the I/O Card Screw List Step Quantity Screw Type Card Assembly 2x3 100 Chapter Replacing the Bluetooth Module Replacing the LED Board Screw List Step Quantity Screw Type LED Board Assembly M2*3 M2x5 Replacing the LCD ModulePage Relay the Wlan cables around and through the lower case Replacing the Button Board 108 Chapter Page Replacing the Upper Cover Screw List Step Size Quantity Screw Type Replacing the Keyboard Screw List Step Size Quantity Screw Type Wlan Assembly M2*3 Replacing the Wireless LAN Module 114 Chapter Replacing the Dimm Module Replacing the Hard Disk Drive Page Replacing the Battery Replace the Dummy Card 120 Chapter Symptoms Verified Go To Common Problems Computer Shuts down Intermittently Power On Issue No Post or Video No Display Issue Abnormal Video Display Random Loss of Bios Settings LCD Failure Built-In Keyboard Failure TouchPad Failure Internal Speaker Failure Sound Problems Select Set up microphone Microphone ProblemsInternal Microphone Failure Select Repair your computer HDD Not Operating CorrectlySelect Startup Repair Other Failures USB Failure Right up/down side Undetermined Problems Intermittent ProblemsDimm Post Routine Description Code Post Code Reference Tables SNP Post Routine Description Code 136 Chapter Mainboard Top View Mainboard Bottom View Mainboard Cmos Discharge Clearing Password Check and Bios Recovery Bios Recovery Boot Block Bios Recovery by Crisis DiskBios Recovery Hotkey Steps for Bios Recovery from USB Storage FRU Field Replaceable Unit List Gateway EC18/EC14 Exploded Diagrams Description Part Number Main Assembly Chapter 143 LCD Assembly FRU List Power Cord AU W/LABEL 3 PIN Cable Power Cord US 3PIN RohsPower Cord UK 3PIN Power Cord US-110V Bsmi Lower Case Assy W/SPEAKER for 3G Upper Case Assy RED W/TP, FFC Cable *2Lower Case Assy W/SPEAKER for NON 3G HDD Cover Black Sata LF F/W FG011J Sata HDD/HARD Disk DriveSata LF F/WFG001J Sata LF F/WFG011J Mainboard Mainboard GS45 ICH9M CPU SU3500B W/O RAM LCDFor 3G Mainboard GS45 ICH9M CPU SU3500B W/O RAM For NON 3G Mainboard GS45 ICH9M CPU CM723B W/O RAM Screw List Model Acer Part No Description Appendix aAAP Memory ModelChip NLED11.6WXGAG UMA SO2GBII6 NIS ToothBGN 1-Build SP1x2HMW 6CELL2.8 EC1802h Appendix B Type Description Camera Mouse KeyboardNB Chipset SB Chipset WNC Pifa Type Description WiFi AntennaBGN Intel Appendix C Online Support Information 160 Bios Flowchart Block Diagram Bios